Study Guide

Learning outcomes

The student is able to
- determine the key concepts of marketing and customer-oriented business
- identify the phases of a marketing and sales process
- recognise customer needs and understand their significance for the success of a company

Assessment scale

1-5

Learning outcomes

The student is able to
- determine the key concepts of marketing and customer-oriented business
- identify the phases of a marketing and sales process
- recognise customer needs and understand their significance for the success of a company

Assessment scale

1-5

Learning outcomes

The student is able to
- determine the key concepts of marketing and customer-oriented business
- identify the phases of a marketing and sales process
- recognise customer needs and understand their significance for the success of a company

Implementation and methods of teaching

- Joint lectures (flipped learning), combined to teamwork on group exercise
- Group meetings/group exercises
- A customer oriented approach to business
- Marketing environments
- Consumer behaviour and the purchasing process
- Marketing strategy
- The competitive tools of customer-oriented marketing
- Principles of selling

Timing and attendance

-4 weeks of lectures, presence recommended
-Group work presentation and wrap up workshop 2h/group, presence compulsory
-Exam

Learning material and recommended literature

- Moodle material
- Lecture notes
- Articles/videos
- Course book: Yrityksen Asiakasmarkkinointi, S. Bergström, A Leppänen.

Exam retakes

- Failed group work is returned to be completed. There is no retry possibility for an accepted group work.
- Exam and two extra Exams to retry.

Learning environment

-Auditorium
-Project and teamwork facilities
-Moodle/Internet

Student time use and work load

5 op x 27 hours = 135 hours students work

Contents

-Key concepts in marketing and customer-centric business
-Steps in the marketing and sales process
-Identify customer needs, customer value and understand their importance to the success of the company.

Assessment criteria

- Group work output and the presentation 40% of the grade
- Exam 60% of the grade

Assessment scale

1-5

Assessment criteria: level 1 (assessment scale 1–5)

Student has achieved the objectives of the course partially, but sufficiently.
Student understands the basic principles of marketing
Student is able to apply some of the course related professional marketing concepts.

Assessment criteria: level 3 (assessment scale 1–5)

Student has achieved the objectives of the course in a consistent manner.
Student understands the basic principles of marketing well.
Student is able to apply most of the course related professional marketing concepts.

Assessment criteria: level 5 (assessment scale 1–5)

Student has achieved the objectives of the course in an excellent manner.
Student understands the basic principles of marketing very well.
Student has good capabilities to apply all of the course related professional marketing concepts.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Welcome session on Zoom on week 3. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Welcome session on Zoom on week 3. Individual and team work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This implementation is for students in the LAB degree group LLPRLII24SK.

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Alternative completion methods

None

Working life cooperation

None

Exam retakes

None, as there is no exam for the course.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work). The workload consists of studying the course materials, completing practice exercises, and completing written assignments.

Contents

Primary course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business documents (specific to this course)
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter, etc.)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Usage of AI tools is permitted, but students are expected to communicate how AI has been used in each assignment. An example statement of AI usage is provided in the course information on Moodle.

It is good to be aware that the business transaction documents students write in the course use a specific layout - AI cannot successfully produce this layout. Therefore, it is essential that students engage with the writing materials of the course at the beginning of the course, as the same layout needs to be applied across all letters. If you use AI to help write the letters, you still need to be able evaluate the output and make changes so that the layout meets the course requirements.

Assessment criteria

Students will complete a number of small written assignments. Completion of all assignments will contribute to the final course grade.

Assignments will include:
- Quizzes
- Business transaction documents (inquiry, reply, request for quotation, quotation, complaint, adjustment)
- Other business documents (2 out of 4 options - payment reminders, thank-you letter, guest speaker invitation, press release)

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Students knows:
- key management & leadership models and methods.
- the characteristics of modern management & leadership and the importance of the organization of the work community.
- the diverse field of responsibilities of managers and their own role in it.
- how to build self-management and resilience

Implementation and methods of teaching

Contact teaching as specified at the beginning of the course. Individual assignments related to contact teaching. Simulations performed in groups.

Timing and attendance

According to the schedule presented in Time Edit. Attendance affects the grade

Learning material and recommended literature

At the beginning of the course, mainly digital material to be announced on the Moodle pages.

Alternative completion methods

Not available

Working life cooperation

None

Exam retakes

Individual tasks are done in Moodle, renewal of tasks, replacing simulations by individual tasks.

Learning environment

Contact teaching, e-learning platform moodle.lab.fi, working alone and in groups

Student time use and work load

Total time spent about 135 hours, of which contact teaching accounts for about 40 hours, other voluntary work independently and / or in groups.

Contents

Managerial work as a profession, Manager's and director's job descriptions and roles. Basics of decision-making and management tools. Principles of self-management, proactivity, goal orientation and prioritization skills. Material and learning tasks related to the subject area. The close sessions of the course combine lectures and small group exercises (simulations)

Additional information for students: previous knowledge etc.

Completion of the course does not require previous business studies.

Assessment criteria

Assessment is influenced by the learning tasks, as well as other criteria to be announced separately at the beginning of the course.
The grade consists of a combination of these in a way that can be told separately in contact teaching (and on the online learning platform).

Assessment scale

1-5

Failed (0)

The student has not achieved the learning objectives.

Assessment criteria: level 1 (assessment scale 1–5)

The student knows how to
- use individual professional concepts and demonstrate familiarity with the knowledge base in the field
- describe the starting points, needs and rationale for the action

Assessment criteria: level 3 (assessment scale 1–5)

The student knows how to
- use key professional concepts consistently
- identify and justify the starting points, needs and rationale for the action.

Assessment criteria: level 5 (assessment scale 1–5)

The student knows how to
- use professional concepts competently
- compare the different operational options, justifying them

Learning outcomes

The student is able to
- produce cost-volume-profit analyses
- identify cost drivers and apply cost data in price setting
- draw up budgets and define the budgeting process

Assessment scale

1-5

Learning outcomes

The student is able to
- produce cost-volume-profit analyses
- identify cost drivers and apply cost data in price setting
- draw up budgets and define the budgeting process

Assessment scale

1-5

Learning outcomes

The student is able to
- produce cost-volume-profit analyses
- identify cost drivers and apply cost data in price setting
- draw up budgets and define the budgeting process

Assessment scale

1-5

Learning outcomes

The student is able to
- describe the basic concepts of micro- and macroeconomics
- recognise the causes and effects for internal balance problems in economy
- understand the special features of labour market
- describe the reasons and consequences of economic fluctuations and the central channels of influence in economic policy
- understand the basic functions of foreign exchange market

Assessment scale

1-5

Learning outcomes

Student is able to
- understand common mathematical methods used in real business life and when to use them.
- practice critical thinking and handles the problem solving skills.
- find and utilise up to date information.
- find confidence by gaining routine of calculation.

Assessment scale

1-5

Learning outcomes

Student is able to
-use basic concepts of logistics and supply chain management.
- the principles of value chain formation.
- identify the impact of logistics and supply chains on the company's profitability and competitiveness.
- describe the importance of customer orientation and stakeholder cooperation throughout the supply chain.

Assessment scale

1-5

Learning outcomes

Student is able to
-use basic concepts of logistics and supply chain management.
- the principles of value chain formation.
- identify the impact of logistics and supply chains on the company's profitability and competitiveness.
- describe the importance of customer orientation and stakeholder cooperation throughout the supply chain.

Assessment scale

1-5

Learning outcomes

Student is able to
-use basic concepts of logistics and supply chain management.
- the principles of value chain formation.
- identify the impact of logistics and supply chains on the company's profitability and competitiveness.
- describe the importance of customer orientation and stakeholder cooperation throughout the supply chain.

Assessment scale

1-5

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

The course is taught in class on campus (partly online on Zoom/Teams if needed). Coursework involves self-study and pair and teamwork, discussions, meeting practice sessions, and presentations. Active attendance is required.

Timing and attendance

ory quizzes and written and oral assignments are to be completed by the given deadlines. See the TimeEdit system for the classes on campus (possible Zoom/Teams meetings announced separately on the course page). Attendance and active participation are expected.

Learning material and recommended literature

All readings, materials, and instructions are available on or via the course Moodle page. Recommended pre-course reading: https://digitalcommons.unomaha.edu/cgi/viewcontent.cgi?article=1211&context=psychfacpub

Alternative completion methods

No alternative completion methods.

Exam retakes

No retake option available for the whole course. The student must complete all required assignments and quizzes to pass and complete the course.

Learning environment

The course is taught in class on campus (partly online on Zoom/Teams if needed).

Student time use and work load

The student's workload is equal to 4 credits (100-110 hours), including coursework and classes.

Contents

-Conducting, chairing, and interacting in meetings, and writing meeting documentation in English.
-Learning meeting vocabulary and expressions in English.
-Applying negotiation strategies and techniques (e.g., BATNA).
-Learning basic presentation techniques and presenting confidently considering the audience, both in class and online.
-Knowing the basic techniques for interacting in different types of meetings in English.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at the B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation; active participation, successful completion of written and oral assignments and quizzes; self-assessment activities.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

The course is taught in class on campus (partly online on Zoom/Teams if needed). Coursework involves self-study and pair and teamwork, discussions, meeting practice sessions, and presentations. Active attendance is required.

Timing and attendance

ory quizzes and written and oral assignments are to be completed by the given deadlines. See the TimeEdit system for the classes on campus (possible Zoom/Teams meetings announced separately on the course page). Attendance and active participation are expected.

Learning material and recommended literature

All readings, materials, and instructions are available on or via the course Moodle page. Recommended pre-course reading: https://digitalcommons.unomaha.edu/cgi/viewcontent.cgi?article=1211&context=psychfacpub

Alternative completion methods

No alternative completion methods.

Exam retakes

No retake option available for the whole course. The student must complete all required assignments and quizzes to pass and complete the course.

Learning environment

The course is taught in class on campus (partly online on Zoom/Teams if needed).

Student time use and work load

The student's workload is equal to 4 credits (100-110 hours), including coursework and classes.

Contents

-Conducting, chairing, and interacting in meetings, and writing meeting documentation in English.
-Learning meeting vocabulary and expressions in English.
-Applying negotiation strategies and techniques (e.g., BATNA).
-Learning basic presentation techniques and presenting confidently considering the audience, both in class and online.
-Knowing the basic techniques for interacting in different types of meetings in English.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at the B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation; active participation, successful completion of written and oral assignments and quizzes; self-assessment activities.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

100% online. For LLTILIL24SV online students only.
Course Intro in Zoom.
Self-study on Moodle course platform and online meetings practice sessions according to each team's own schedule.
Teams record a final meeting video and a presentations video.
Exam in Moodle towards the end of the course.

Timing and attendance

The compulsory assignments, both written and spoken (e.g. videos), are to be completed by the given deadlines

Learning material and recommended literature

All materials are provided through Moodle by the teacher.

Alternative completion methods

RPL if proven experience in giving presentations and attending meetings in your previous jobs.Apply for RPL early on in eRPL service in Peppi before you sign up for this course.

Student time use and work load

Student workload is equivalent to 4 credits (approximately 110 hours) spread evenly during the course.

Contents

• Conducting, chairing, and interacting in meetings, and writing meeting documentation.
• Learning meeting phraseology.
• Applying negotiation strategies and techniques (e.g., BATNA).
• Learning presentation techniques and presenting confidently considering the audience.
• Knowing the basic techniques for interacting in different types of meetings.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at a B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation: active participation in exercises, successful completion of written and spoken assignments.
Students' skills are evaluated in a meeting arranged in small groups and one online presentation as well as in a final exam.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

100% online. For LLPRLII24SV online students only.
Course Intro in Zoom.
Self-study on Moodle course platform and online meetings practice sessions according to each team's own schedule.
Teams record a final meeting video and a presentations video.
Exam in Moodle towards the end of the course.

Timing and attendance

The compulsory assignments, both written and spoken (e.g. videos), are to be completed by the given deadlines

Learning material and recommended literature

All materials are provided through Moodle by the teacher.

Alternative completion methods

RPL if proven experience in giving presentations and attending meetings in your previous jobs.Apply for RPL early on in eRPL service in Peppi before you sign up for this course.

Student time use and work load

Student workload is equivalent to 4 credits (approximately 110 hours) spread evenly during the course.

Contents

• Conducting, chairing, and interacting in meetings, and writing meeting documentation.
• Learning meeting phraseology.
• Applying negotiation strategies and techniques (e.g., BATNA).
• Learning presentation techniques and presenting confidently considering the audience.
• Knowing the basic techniques for interacting in different types of meetings.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at a B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation: active participation in exercises, successful completion of written and spoken assignments.
Students' skills are evaluated in a meeting arranged in small groups and one online presentation as well as in a final exam.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

100% online. For LLPRLII24SV online students only.
Course Intro in Zoom.
Self-study on Moodle course platform and online meetings practice sessions according to each team's own schedule.
Teams record a final meeting video and a presentations video.
Exam in Moodle towards the end of the course.

Timing and attendance

The compulsory assignments, both written and spoken (e.g. videos), are to be completed by the given deadlines

Learning material and recommended literature

All materials are provided through Moodle by the teacher.

Alternative completion methods

RPL if proven experience in giving presentations and attending meetings in your previous jobs.Apply for RPL early on in eRPL service in Peppi before you sign up for this course.

Student time use and work load

Student workload is equivalent to 4 credits (approximately 110 hours) spread evenly during the course.

Contents

• Conducting, chairing, and interacting in meetings, and writing meeting documentation.
• Learning meeting phraseology.
• Applying negotiation strategies and techniques (e.g., BATNA).
• Learning presentation techniques and presenting confidently considering the audience.
• Knowing the basic techniques for interacting in different types of meetings.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at a B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation: active participation in exercises, successful completion of written and spoken assignments.
Students' skills are evaluated in a meeting arranged in small groups and one online presentation as well as in a final exam.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

The course is taught in class on campus (partly online on Zoom/Teams if needed). Coursework involves self-study and pair and teamwork, discussions, meeting practice sessions, and presentations. Active attendance is required.

Timing and attendance

ory quizzes and written and oral assignments are to be completed by the given deadlines. See the TimeEdit system for the classes on campus (possible Zoom/Teams meetings announced separately on the course page). Attendance and active participation are expected.

Learning material and recommended literature

All readings, materials, and instructions are available on or via the course Moodle page. Recommended pre-course reading: https://digitalcommons.unomaha.edu/cgi/viewcontent.cgi?article=1211&context=psychfacpub

Alternative completion methods

No alternative completion methods.

Exam retakes

No retake option available for the whole course. The student must complete all required assignments and quizzes to pass and complete the course.

Learning environment

The course is taught in class on campus (partly online on Zoom/Teams if needed).

Student time use and work load

The student's workload is equal to 4 credits (100-110 hours), including coursework and classes.

Contents

-Conducting, chairing, and interacting in meetings, and writing meeting documentation in English.
-Learning meeting vocabulary and expressions in English.
-Applying negotiation strategies and techniques (e.g., BATNA).
-Learning basic presentation techniques and presenting confidently considering the audience, both in class and online.
-Knowing the basic techniques for interacting in different types of meetings in English.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at the B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation; active participation, successful completion of written and oral assignments and quizzes; self-assessment activities.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills needed in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

The student is able to
- implement meeting practices and produce meeting documents
- communicate fluently in professional conversations, meetings and negotiations
- present convincingly considering the audience

Implementation and methods of teaching

100% online. For LLTILIL24SV online students only.
Course Intro in Zoom.
Self-study on Moodle course platform and online meetings practice sessions according to each team's own schedule.
Teams record a final meeting video and a presentations video.
Exam in Moodle towards the end of the course.

Timing and attendance

The compulsory assignments, both written and spoken (e.g. videos), are to be completed by the given deadlines

Learning material and recommended literature

All materials are provided through Moodle by the teacher.

Alternative completion methods

RPL if proven experience in giving presentations and attending meetings in your previous jobs.Apply for RPL early on in eRPL service in Peppi before you sign up for this course.

Student time use and work load

Student workload is equivalent to 4 credits (approximately 110 hours) spread evenly during the course.

Contents

• Conducting, chairing, and interacting in meetings, and writing meeting documentation.
• Learning meeting phraseology.
• Applying negotiation strategies and techniques (e.g., BATNA).
• Learning presentation techniques and presenting confidently considering the audience.
• Knowing the basic techniques for interacting in different types of meetings.

Additional information for students: previous knowledge etc.

Prerequisite: Successful completion of English for Work or equivalent. The course is taught at a B2 level according to the Common European Framework (CEFR).

Assessment criteria

Continuous evaluation: active participation in exercises, successful completion of written and spoken assignments.
Students' skills are evaluated in a meeting arranged in small groups and one online presentation as well as in a final exam.

Assessment scale

1-5

Failed (0)

The student has failed to meet the set course requirements at grade level 1.

Assessment criteria: level 1 (assessment scale 1–5)

The student has acquired basic spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give basic presentations in English. The student has not fully reached the professional standard required to interact in meetings and give presentations.

Assessment criteria: level 3 (assessment scale 1–5)

The student has acquired good spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional and coherent presentations in English. The student is able to apply the acquired skills in varied business settings in English.

Assessment criteria: level 5 (assessment scale 1–5)

The student has acquired excellent spoken, written and nonverbal communication skills in business meetings and negotiations. The student is able to give professional, coherent, and fluent presentations in English. The student has found their own personal style to interact in meetings and give presentations. The student is able to apply the acquired skills in an expert manner in varied business settings in English.

Learning outcomes

Proficiency level: B2

Students are able to
- comprehend, analyze and summarize authentic professional texts in English
- learn and master strategies for expanding professional vocabulary
- use strategies for effective reading.

Implementation and methods of teaching

The course will be taught online through Moodle and will consist of the students studying the course material independently and practising their reading skills through assignments. The assignments consist of reading both popular and academic texts using various reading strategies, completing Moodle quizzes based on their understanding of the text, as well as completing written assignments.

Timing and attendance

Online course, no attendance requirements.
Autumn 2025

Learning material and recommended literature

Provided by the teacher through Moodle.

Alternative completion methods

Recognition of prior learning: a language portfolio demonstrating the acquisition of required reading skills plus the Testing section of the course for evaluation.

Learning environment

Moodle

Student time use and work load

The overall workload estimate is 81 hours of individual work, including studying the course materials, reading texts, completing quizzes, and working on the assignments. It is expected students will adhere to given deadlines. Degree regulations apply.

Contents

Learning vocabulary-building strategies, summary writing, reading techniques (skimming, scanning, critical reading), and text structure by using reading comprehension exercises.

Assessment criteria

Assignments and quizzes on Moodle.

Assessment scale

1-5

Failed (0)

The student fails to complete the assignments in time or the submitted assignment repeatedly fails to meet the required criteria.
The student does not pass the test quizzes.
The student fails to capture any of the main points of a given text in their summary and the summary is very difficult to understand due to problems in grammar, syntax or spelling.

Assessment criteria: level 1 (assessment scale 1–5)

The student masters the contents of the course in a satisfactory way.
Can read specialized texts using basic reading strategies. Has a poor active reading vocabulary.
Can obtain information, ideas and opinions from specialized sources within his/her field, provided he/she can use a dictionary. Can understand the main ideas of specialized articles outside his/her field.

Assessment criteria: level 3 (assessment scale 1–5)

The student masters the contents of the course well.
Can read with a certain degree of independence, adapting style and speed of reading to different texts and purposes. Has a good active reading vocabulary.
Can obtain information, ideas and opinions from specialized sources within his/her field, provided he/she can use a dictionary to confirm his/her interpretation of terminology. Can understand the main ideas of specialized articles outside his/her field.

Assessment criteria: level 5 (assessment scale 1–5)

The student masters the contents of the course in an excellent way.
Can read with large degree of independence, adapting style and speed of reading to different texts and purposes. Has a broad active reading vocabulary.
Can obtain information, ideas and opinions from highly specialized sources within his/her field. Can understand specialized articles outside his/her field, provided he/she can use a dictionary occasionally to confirm his/her interpretation of terminology.

Learning outcomes

Student is able to
- plan, implement and evaluate a project
- use the methods and participatory tools used in project management
- apply innovative project solving

Assessment scale

1-5

Learning outcomes

Student is able to
- plan, implement and evaluate a project
- use the methods and participatory tools used in project management
- apply innovative project solving

Implementation and methods of teaching

Opintojakso toteutetaan lähiopetuksena. Opintojakso koostuu luennoista, itsenäisistä tehtävistä, ryhmässä toteutetusta projektista sekä projektin ohjaustunneista. Kurssin aikana toteutetaan ja arvioidaan projekti, johon koko ryhmä osallistuu. Opintojakson hyväksytty suorittaminen edellyttää luennoille osallistumista, annettujen tehtävien suorittamista sekä projektityöhön osallistumista.

Timing and attendance

Opintojakson aikana kokoonnumme yhteen noin kerran viikossa. Poissaolo luennoilta ja ohjaustunneilta vaikeuttaa kurssin suorittamista merkittävästi.

Learning material and recommended literature

Kymäläinen, H-R., Lakkala, M., Carver, E. & Kamppari, K. 2016. Opas projektityöskentelyyn. Helsingin yliopisto.

Kurssilla käytettävät muut materiaalit ilmoitetaan kurssin aloittamisen yhteydessä Moodle-sivuilla.

Alternative completion methods

Ei valinnaista suoritustapaa. Opintojakson voi AHOToida, jos hallussa on opintojakson sisältöä vastaavat perustiedot. Näissä tilanteissa ota yhteys opettajaan sähköpostitse ennen kurssin alkamista. AHOToinnissa osoitat opettajalle omaavasi tiedot ja taidot, jotka vastaavat kurssin osaamistavoitteita ja sisältöä.

Working life cooperation

Kurssin opiskelijat tekevät yhteistyötä projektityön puitteissa työelämän kanssa.

Learning environment

Lähiopetus LAB Lahden kampuksella. Käytämme myös Moodle-oppimisalustaa.

Student time use and work load

Opiskelijan kokonaisajankäyttö on 5 op = 135 tuntia opiskelijan työtä

Contents

Opintojakson aikana perehdymme mm. seuraaviin aiheisiin:

• Projektin eri vaiheet
• Erilaiset projektit
• Taito ratkaista ongelmia
• Työelämäprojektin toteuttaminen ja tiimityötaidot

Additional information for students: previous knowledge etc.

Opintojakson suorittaminen ei edellytä aikaisempia liiketalouden opintoja.

Assessment criteria

Arviointiin vaikuttaa henkilökohtainen panos, ryhmän suoriutuminen sekä projektin toteuttaminen sekä muut erikseen kurssin alussa ilmoitettavat kriteerit.

Arvioinnin kohteena ovat yksin ja ryhmässä toteutettavat oppimistehtävät, oma aktiivisuus ja osaaminen (vertaisarviointi) sekä projektityöskentely.

Opintojakson arviointiasteikko hylätty/1-5.

Assessment scale

1-5

Failed (0)

Opiskelija ei suorita kurssin tehtäviä, osallistu kurssin suorittamiseen tai ei osallistu projektin toteuttamiseen. TAI Opiskelija ei osaa suunnitella, toteuttaa ja arvioida projektia. Opiskelija ei osaa käyttää projektinhallinnan menetelmiä, eikä osallistua ongelmanratkaisuun.

Assessment criteria: level 1 (assessment scale 1–5)

Opiskelija osaa
- käyttää joitakin projektinhallintaan liittyviä käsitteitä ja termejä.
- osallistua toimintaan ohjeiden mukaan.
- suorittaa kurssin tehtävät ohjeiden mukaan.
- käyttää mallin mukaan opittuja työtapoja.
- osallistua projektin suunnitteluun, toteutukseen ja arviointiin.
- osallistua ongelmienratkaisemiseen.

Assessment criteria: level 3 (assessment scale 1–5)

Opiskelija osaa
- käyttää projektinhallintaan liittyviä keskeisiä käsitteitä.
- toimia tavoitteellisesti projektissa.
- toimia yhteistyössä muiden kanssa projektissa.
- kehittää omaa toimintaansa opettajalta saamansa ohjauksen ja palautteen perusteella.
- soveltaa opittuja työtapoja ja malleja.
- suorittaa itsenäisesti ja oma-aloitteisesti tehtäviä ja töitä.
- suunnitella, toteuttaa ja arvioida projektin.
- käyttää projektinhallinnan menetelmiä ja osallistavia työkaluja.
- ratkaista ongelmia.
- Opiskelijan yhteistyötaidot ovat kehittyneet opintojakson aikana.

Assessment criteria: level 5 (assessment scale 1–5)

Opiskelija osaa
- käyttää projektinhallintaan liittyviä keskeisiä käsitteitä asiantuntevasti ja yhdistää niitä kokonaisuuksiin.
- ohjata itseään ja muita projektityöskentelyssä tavoitteellisesti.
- Opiskelijan toiminta on kehittynyt merkittävästi opettajalta saamansa ohjauksen ja palautteen perusteella.
- tuoda omalla toiminnallaan lisäarvoa ryhmän työskentelyyn.
- osaa soveltaa innovatiivisesti opittuja työtapoja ja malleja.
- osaa suunnitella, toteuttaa ja arvioida projektin perustellen ja tuoda esille eri näkökulmia.
- osaa valita ja käyttää oma-aloitteisesti parhaiten soveltuvia projektinhallinnan menetelmiä ja osallistavia työkaluja.
- ratkaista ongelmia innovatiivisesti sekä esittää vaihtoehtoisia ratkaisuja perustellen.
- Opiskelijan yhteistyötaidot ovat kehittyneet merkittävästi opintojakson aikana.

Learning outcomes

The student is able to
- take care of the accounting of a small company and draw up the financial statements
- understand the principles of VAT
- recognise how product costs are formed and apply this knowledge in the analysis of company profitability

Assessment scale

1-5

Learning outcomes

The student is able to
- take care of the accounting of a small company and draw up the financial statements
- understand the principles of VAT
- recognise how product costs are formed and apply this knowledge in the analysis of company profitability

Assessment scale

1-5

Learning outcomes

The student is able to
- take care of the accounting of a small company and draw up the financial statements
- understand the principles of VAT
- recognise how product costs are formed and apply this knowledge in the analysis of company profitability

Assessment scale

1-5

Learning outcomes

The student is able to
- anticipate the changes in their own operational environment
- utilise the futures research materials produced by national and international societies in their own field of studies
- use the terminology and methods of futures research in the research and development of their own field

Assessment scale

1-5

Learning outcomes

The student is able to
- anticipate the changes in their own operational environment
- utilise the futures research materials produced by national and international societies in their own field of studies
- use the terminology and methods of futures research in the research and development of their own field

Assessment scale

1-5

Learning outcomes

The student is able to
- anticipate the changes in their own operational environment
- utilise the futures research materials produced by national and international societies in their own field of studies
- use the terminology and methods of futures research in the research and development of their own field

Assessment scale

Approved/Failed

Learning outcomes

The student is able to
- anticipate the changes in their own operational environment
- utilise the futures research materials produced by national and international societies in their own field of studies
- use the terminology and methods of futures research in the research and development of their own field

Assessment scale

Approved/Failed

Learning outcomes

The student is able to
- anticipate the changes in their own operational environment
- utilise the futures research materials produced by national and international societies in their own field of studies
- use the terminology and methods of futures research in the research and development of their own field

Assessment scale

Approved/Failed