Client and the Client Experience of Digital Services (5 cr)
Code: YH00CI19-3001
General information
Enrollment
19.11.2021 - 10.12.2021
Timing
30.03.2022 - 27.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services (in Finnish)
- Complementary competence, Master's (in Finnish)
Teachers
- Tuija Rinkinen
- Taina Anttonen
Groups
-
HLPRYTO21H
-
HLTIYTO21H
-
HLTIYSTD21S
Learning outcomes
The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services
Assessment scale
1-5