Hotel OperationsLaajuus (5 op)
Tunnus: AL00CF17
Laajuus
5 op
Opetuskieli
- englanti
Osaamistavoitteet
The student is able to
- describe the diversity of the hotel industry and the different earning logics in different types of hotels
- identify the customer’s experience of different customer groups and its meaning in the cooperation between different operations and functions
- manage the functions of different hotel service processes and price hotel products and services taking into account the requirements and profitability aspects of different distribution channels
- utilize GDS and PMS software in the day-to-day operations of the hotel and plan a shift list according to working conditions
Ilmoittautumisaika
20.11.2023 - 05.01.2024
Ajoitus
01.01.2024 - 28.04.2024
Opintopistemäärä
5 op
Virtuaaliosuus
3 op
Toteutustapa
40 % Lähiopetus, 60 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
20 - 50
Koulutus
- Bachelor's Degree Programme in Tourism and Hospitality Management
Opettaja
- Sini Viinanen
Opetusryhmät
- Luennot (Koko: 0. Avoin AMK: 0.)
- Verkkoluento (Koko: 0. Avoin AMK: 0.)
- Project work (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLPRHOMA23SBachelor's Degree Programme in Tourism and Hospitality Management 23S Lappeenranta
Pienryhmät
- Luennot
- Verkkoluento
- Project work
Osaamistavoitteet
The student is able to
- describe the diversity of the hotel industry and the different earning logics in different types of hotels
- identify the customer’s experience of different customer groups and its meaning in the cooperation between different operations and functions
- manage the functions of different hotel service processes and price hotel products and services taking into account the requirements and profitability aspects of different distribution channels
- utilize GDS and PMS software in the day-to-day operations of the hotel and plan a shift list according to working conditions
Arviointiasteikko
1-5
Ilmoittautumisaika
21.11.2022 - 08.01.2023
Ajoitus
01.01.2023 - 31.05.2023
Opintopistemäärä
5 op
Virtuaaliosuus
1 op
TKI-osuus
2 op
Toteutustapa
80 % Lähiopetus, 20 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
0 - 40
Koulutus
- Bachelor's Degree Programme in Tourism and Hospitality Management
Opettaja
- Lari-Pekka Ruotsi
Opetusryhmät
- Luennot (Koko: 0. Avoin AMK: 0.)
- Kenttä (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLPRHOMA22SBachelor's Degree Programme in Tourism and Hospitality Management 22S Lappeenranta
Pienryhmät
- Luennot
- Kenttä
Osaamistavoitteet
The student is able to
- describe the diversity of the hotel industry and the different earning logics in different types of hotels
- identify the customer’s experience of different customer groups and its meaning in the cooperation between different operations and functions
- manage the functions of different hotel service processes and price hotel products and services taking into account the requirements and profitability aspects of different distribution channels
- utilize GDS and PMS software in the day-to-day operations of the hotel and plan a shift list according to working conditions
Arviointiasteikko
1-5
Ilmoittautumisaika
19.11.2021 - 09.01.2022
Ajoitus
07.03.2022 - 01.05.2022
Opintopistemäärä
5 op
Virtuaaliosuus
2 op
Toteutustapa
60 % Lähiopetus, 40 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
0 - 40
Koulutus
- Bachelor's Degree Programme in Tourism and Hospitality Management
Opettaja
- Lari-Pekka Ruotsi
Opetusryhmät
- Luennot 1 (Koko: 40. Avoin AMK: 0.)
- Kenttä 1 (Koko: 40. Avoin AMK: 0.)
Ryhmät
-
LLPRHOMA21SBachelor's Degree Programme in Tourism and Hospitality Management 21S Lappeenranta
Pienryhmät
- Luennot 1
- Kenttä 1
Osaamistavoitteet
The student is able to
- describe the diversity of the hotel industry and the different earning logics in different types of hotels
- identify the customer’s experience of different customer groups and its meaning in the cooperation between different operations and functions
- manage the functions of different hotel service processes and price hotel products and services taking into account the requirements and profitability aspects of different distribution channels
- utilize GDS and PMS software in the day-to-day operations of the hotel and plan a shift list according to working conditions
Arviointiasteikko
1-5