Hotel Operations (5 op)
Toteutuksen tunnus: AL00CF17-3003
Toteutuksen perustiedot
Ilmoittautumisaika
20.11.2023 - 05.01.2024
Ajoitus
01.01.2024 - 28.04.2024
Opintopistemäärä
5 op
Virtuaaliosuus
3 op
Toteutustapa
40 % Lähiopetus, 60 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
20 - 50
Koulutus
- Bachelor's Degree Programme in Tourism and Hospitality Management
Opettaja
- Sini Viinanen
Opetusryhmät
- Luennot (Koko: 0. Avoin AMK: 0.)
- Verkkoluento (Koko: 0. Avoin AMK: 0.)
- Project work (Koko: 0. Avoin AMK: 0.)
Ryhmät
-
LLPRHOMA23SBachelor's Degree Programme in Tourism and Hospitality Management 23S Lappeenranta
Pienryhmät
- Luennot
- Verkkoluento
- Project work
Osaamistavoitteet
The student is able to
- describe the diversity of the hotel industry and the different earning logics in different types of hotels
- identify the customer’s experience of different customer groups and its meaning in the cooperation between different operations and functions
- manage the functions of different hotel service processes and price hotel products and services taking into account the requirements and profitability aspects of different distribution channels
- utilize GDS and PMS software in the day-to-day operations of the hotel and plan a shift list according to working conditions
Arviointiasteikko
1-5