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Client and the Client Experience of Digital ServicesLaajuus (5 cr)

Code: YH00CI19

Credits

5 op

Objective

The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services

Enrollment

20.11.2024 - 06.12.2024

Timing

08.01.2025 - 26.02.2025

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Seats

20 - 46

Degree programmes
  • Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services (in Finnish)
  • Complementary competence, Master's (in Finnish)
Teachers
  • Tuija Rinkinen
  • Taina Anttonen
Scheduling groups
  • Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
  • HLTIYSTD24SV
  • HLABYTO24H
Small groups
  • Online lecture 1

Learning outcomes

The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services

Assessment scale

1-5

Enrollment

20.11.2023 - 05.12.2023

Timing

28.02.2024 - 10.04.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

E-campus, Lahti

Teaching languages
  • Finnish
Seats

25 - 45

Degree programmes
  • Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services (in Finnish)
  • Complementary competence, Master's (in Finnish)
Teachers
  • Tuija Rinkinen
  • Taina Anttonen
Scheduling groups
  • Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
  • HLPRYTO23H
  • HLTIYSTD23SV
  • HLTIYTO23H
Small groups
  • Online lecture 1

Learning outcomes

The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services

Assessment scale

1-5

Enrollment

21.11.2022 - 15.12.2022

Timing

15.02.2023 - 22.03.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

E-campus, Lahti

Teaching languages
  • Finnish
Seats

20 - 40

Teachers
  • Tuija Rinkinen
  • Taina Anttonen
Scheduling groups
  • Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
  • HLTIYSTD22SV
  • HLPRYTO22H
  • HLTIYTO22H
Small groups
  • Verkkoluento 1

Learning outcomes

The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services

Assessment scale

1-5

Enrollment

19.11.2021 - 10.12.2021

Timing

30.03.2022 - 27.04.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

4 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services (in Finnish)
  • Complementary competence, Master's (in Finnish)
Teachers
  • Tuija Rinkinen
  • Taina Anttonen
Groups
  • HLPRYTO21H
  • HLTIYTO21H
  • HLTIYSTD21S

Learning outcomes

The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services

Assessment scale

1-5