User orientation and service designLaajuus (5 cr)
Code: YM00BX83
Credits
5 op
Teaching language
- Finnish
Objective
The student
- knows the basis and procedures for user orientated development processes and is able to apply them in service design tasks
- is able to apply practically planning and analysis procedures of service design
- is able to develop and innovate services and their user experience
- is able to manage service design processes
- is able to select appropriate procedures and is able to apply them on a case-by-case basis in the development of different services