Digital service design and user experience (15 cr)
Code: AM00DB74-3001
General information
Enrollment
07.05.2025 - 31.08.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
15 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Degree programmes
- Bachelor’s Degree Programme in Digital Experience Design (in Finnish)
Teachers
- Antti Heinonen
- Maaria Niskala
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
- Itsenäinen 1 (Size: 0. Open UAS: 0.)
Groups
-
MLTIDKS24S
Small groups
- Lecture 1
- Online lecture 1
- Online lecture 1
Learning outcomes
The student is able to
- purposefully utilize various design methods and processes
- define typical factors of user and service experience
- analyze the user experience of a product or service, and report on the findings and suggestions for development thereof
- produce functional and visual designs.
Implementation and methods of teaching
The course consists of lectures, discussions, individual and group assignments and groupwork.
Learning material and recommended literature
The study and lecture materials will be announced at the beginning of the course and will be available with additional information in the course's Moodle implementation
Contents
- creative design methods and processes
- definitions and application of user experience and service experience
- development and reporting of a product’s or service’s user experience
Additional information for students: previous knowledge etc.
The course is part of the second-year (bachelor's degree) mandatory advanced studies in Digital Experience Design
Assessment criteria
The course grade consists of class assignments, a learning diary, group work, and class participation. The attendance requirement is 80%
Assessment scale
1-5