Client and the Client Experience of Digital Services (5 cr)
Code: YH00CI19-3003
General information
Enrollment
20.11.2023 - 05.12.2023
Timing
28.02.2024 - 10.04.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
25 - 45
Degree programmes
- Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services
- Complementary competence and optional courses, Masters
Teachers
- Tuija Rinkinen
- Taina Anttonen
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
-
HLPRYTO23H
-
HLTIYSTD23SV
-
HLTIYTO23H
Small groups
- Online lecture 1
Learning outcomes
The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services
Assessment scale
1-5