Design of Digital Services in the Social and Health Sector (5 cr)
Code: YH00CP34-3002
General information
Enrollment
20.11.2023 - 05.01.2024
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (2022, 2023)
Teachers
- Arja-Tuulikki Malin
- LAB_virtuaalihenkilö LAB_virtuaalihenkilö_hyvinvointi_YAMK_LTI
Scheduling groups
- Verkko-opetus (Size: 0. Open UAS: 0.)
Groups
-
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-
HLTIYSTPAMU23KV
-
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Small groups
- Online lecture 1
Learning outcomes
The student is able to
- use the concepts and knowledge base of digital service design
- measure and evaluate the digital customer experience
- improve knowledge-based multi-channel digital service
Assessment scale
1-5