Tourism and hospitality service development project (9 cr)
Code: AL00CN46-3005
General information
Enrollment
06.05.2024 - 30.08.2024
Timing
09.09.2024 - 05.12.2024
Number of ECTS credits allocated
9 op
Mode of delivery
Contact teaching
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
Lappeenranta Campus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Bachelor's Degree Programme in Hotel and Restaurant Management
Teachers
- Marja Jordberg-Gilabert
- Ilkka Lehtola
Scheduling groups
- Luennot 1 (Size: 1. Open UAS: 0.)
Groups
-
LLPRHOTRA23S
Small groups
- Lecture 1
Learning outcomes
The student is able to
- develop user-centric, value-added tourism and hospitality services
- design, conceptualize, productize and implement a service in practice
- evaluate and develop customer’s experience
- take into account the challenges and possibilities of the operational environment in tourism and hospitality specific service development
- work in a development team
Assessment scale
1-5