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Service design (5 cr)

Code: LA00BQ06-3004

General information


Enrollment

21.11.2022 - 08.01.2023

Timing

01.04.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Institute of Design and Fine Arts (LAB)

Campus

E-campus

Teaching languages

  • Finnish

Degree programmes

  • Complementary competence and optional courses in Social and Health Care
  • Complementary competence and optional courses in Business (in Finnish)
  • Complementary competence and optional courses in Technology

Teachers

  • Milla Mäkinen

Scheduling groups

  • Verkkoluento (Size: 0. Open UAS: 0.)

Groups

  • LABLTIYTO22H

Small groups

  • Verkkoluento 1

Learning outcomes

A student is able to
- analyse, develop, innovate and optimize services by obtaining user information, modelling use experience and applying various Service Design methods
- choose appropriate methods and apply them in the development of different types of services
- manage a service design process

Assessment scale

1-5