Opinto-opas

Osaamistavoitteet

Proficiency level: B2

The student is able to
- communicate clearly and effectively in different generic and field-specific workplace situations both orally and in writing
- find, evaluate and use information effectively
- function collaboratively in international working environments.

Toteutustapa ja opetusmenetelmät

The course will consist of online learning assignments as well as in-class lessons. The focus of the lessons will be on spoken interaction and practicing the appropriate terminology. Independent study focusing on preparing for lessons, written tasks and vocabulary learning.

Ajoitus ja läsnäolo

Autumn term of 2023. Attendance required on 80% of the lessons.

Oppimateriaali ja suositeltava kirjallisuus

Material online on Moodle.

Oppimisympäristö

Material online on Moodle, lessons in class or occasionally on Zoom if circumstances require it.

Opiskelijan ajankäyttö ja kuormitus

4 ECTS, which translates to108 hours of work.

Sisältö

The course will aim to familiarize students with the core vocabulary needed in the basic operations of the tourism and hospitality industry. The topics that will be included are:
- job hunting
- customer service
- workplace communication
- tourism, restaurant and hotel terminology

Lisätietoja opiskelijalle: mm. edeltävä osaaminen

No prerequisites

Arviointimenetelmät

Continuous assessment, no final exam. Several compulsory assignments to be completed on the course, more information at the start of the course.

Arviointiasteikko

1-5