Hotel Operations (5 op)
Toteutuksen tunnus: AL00CF17-3001
Toteutuksen perustiedot
Ilmoittautumisaika
19.11.2021 - 09.01.2022
Ajoitus
07.03.2022 - 01.05.2022
Opintopistemäärä
5 op
Virtuaaliosuus
2 op
Toteutustapa
60 % Lähiopetus, 40 % Etäopetus
Yksikkö
Liiketoiminta (LAB)
Toimipiste
Lappeenrannan kampus
Opetuskielet
- Englanti
Paikat
0 - 40
Koulutus
- Bachelor's Degree Programme in Tourism and Hospitality Management
Opettaja
- Lari-Pekka Ruotsi
Opetusryhmät
- Luennot 1 (Koko: 40. Avoin AMK: 0.)
- Kenttä 1 (Koko: 40. Avoin AMK: 0.)
Ryhmät
-
LLPRHOMA21SBachelor's Degree Programme in Tourism and Hospitality Management 21S Lappeenranta
Pienryhmät
- Luennot 1
- Kenttä 1
Osaamistavoitteet
The student is able to
- describe the diversity of the hotel industry and the different earning logics in different types of hotels
- identify the customer’s experience of different customer groups and its meaning in the cooperation between different operations and functions
- manage the functions of different hotel service processes and price hotel products and services taking into account the requirements and profitability aspects of different distribution channels
- utilize GDS and PMS software in the day-to-day operations of the hotel and plan a shift list according to working conditions
Arviointiasteikko
1-5