Design of Digital Services in the Social and Health Sector (5 cr)
Code: YH00CP34-3001
General information
Enrollment
21.11.2022 - 08.01.2023
Timing
01.01.2023 - 31.07.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (2022, 2023)
Teachers
- Milla Mäkinen
- Tarja Korpela
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTIYSTPAMU22K
-
HLPRYTO22H
-
HLTIYTO22H
Small groups
- Verkkoluento 1
Learning outcomes
The student is able to
- use the concepts and knowledge base of digital service design
- measure and evaluate the digital customer experience
- improve knowledge-based multi-channel digital service
Assessment scale
1-5