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Englanniksi Customer Experience and Artificial Intelligence (AI) (5 cr)

Code: YM00CU11-3002

General information


Enrollment

21.11.2022 - 08.01.2023

Timing

01.02.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Institute of Design and Fine Arts (LAB)

Campus

Lahti Campus

Teaching languages

  • Finnish

Seats

12 - 25

Degree programmes

  • Complementary competence and optional courses, Masters

Teachers

  • Harri Heikkilä
  • Markus Ahola

Scheduling groups

  • Luennot (Size: 0. Open UAS: 0.)

Groups

  • MLTIYTO22H
  • MLTIYMUOJO22S
  • MLTIYMDR22S

Small groups

  • Luennot 1

Learning outcomes

Student
- understands concepts of customer experience (CX), artificial intelligence (AI), data analytics and machine learning
- identifies the interaction between customer experience and artificial intelligence and can communicate the data-driven customer experience
- knows the basics of refining data into beneficial customer understanding
- understands the possibilities of artificial intelligence and machine learning in one's occupation

Assessment scale

1-5