High-Impact Sales & Customer EngagementLaajuus (5 cr)
Code: AL00DG41
Credits
5 op
Objective
The Student is able to
• Design and execute impactful customer interactions
• Manage the sales process and guide customer decision-making
• Create customer value and communicate ethically and sustainably
• Build and maintain long-term customer relationships
Enrollment
07.05.2025 - 31.08.2025
Timing
15.09.2025 - 31.10.2025
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
20 - 60
Degree programmes
- Complementary competence, Bachelor's (in Finnish)
Teachers
- Jussi Mozo
Scheduling groups
- Verkkotyöpaja 1 (Size: 0. Open UAS: 0.)
Groups
-
LLABTO25-26
Small groups
- Online workshop 1
Learning outcomes
The Student is able to
• Design and execute impactful customer interactions
• Manage the sales process and guide customer decision-making
• Create customer value and communicate ethically and sustainably
• Build and maintain long-term customer relationships
Assessment scale
1-5