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Digitality and customersLaajuus (5 cr)

Code: LA00BO50

Credits

5 op

Teaching language

  • Finnish

Objective

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

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Enrollment

06.05.2024 - 23.08.2024

Timing

23.08.2024 - 14.11.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Master’s Degree Programme in Business Administration, Digital Solutions in Business (in Finnish)
Teachers
  • Taina Orpana
Scheduling groups
  • Luennot 1 (Size: 0. Open UAS: 0.)
Groups
  • LLABYTO24H
    Complementary competence courses available 2024-2025 (Master's), Faculty of Business and Hospitality Management
  • LLTIYLDR24SV
Small groups
  • Lecture 1

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5

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Enrollment

20.11.2023 - 05.01.2024

Timing

16.01.2024 - 07.04.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Seats

0 - 50

Degree programmes
  • Master of Business Administration, Digital Solutions (in Finnish), (2018, 2019, 2020)
  • Master’s Degree Programme in Business Administration, Digital Solutions in Business (in Finnish)
Teachers
  • Taina Orpana
Scheduling groups
  • Verkkoluento ja osallistavat työmenetelmät (Size: 0. Open UAS: 0.)
Groups
  • LLTIYUUDL23SV
  • TLTIYUJT23SV
Small groups
  • Online lecture

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5

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Enrollment

15.05.2023 - 01.09.2023

Timing

02.09.2023 - 15.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Seats

0 - 50

Degree programmes
  • Master of Business Administration, Digital Solutions (in Finnish), (2018, 2019, 2020)
  • Master’s Degree Programme in Business Administration, Digital Solutions in Business (in Finnish)
Teachers
  • Taina Orpana
Scheduling groups
  • Verkkosessio (Size: 0. Open UAS: 0.)
Groups
  • LLTIYLDR23SV
  • LLTIYUUDL22S
    Uudistava johtaminen (YAMK), liiketalouden ala 22S Lahti
Small groups
  • Verkkosessio

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5

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Enrollment

21.11.2022 - 08.01.2023

Timing

06.03.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

Lahti Campus

Teaching languages
  • Finnish
Seats

0 - 45

Degree programmes
  • Master of Business Administration, Digital Solutions (in Finnish), (2018, 2019, 2020)
  • Master’s Degree Programme in Business Administration, Digital Solutions in Business (in Finnish)
Teachers
  • Taina Orpana
Scheduling groups
  • Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
  • LLTIYUUDL22S
    Uudistava johtaminen (YAMK), liiketalouden ala 22S Lahti
  • TLTIYUJT22S
Small groups
  • Verkkoluento 1

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5

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Enrollment

01.07.2022 - 04.09.2022

Timing

27.08.2022 - 16.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

Lahti Campus

Teaching languages
  • Finnish
Seats

0 - 57

Degree programmes
  • Master of Business Administration, Digital Solutions (in Finnish), (2018, 2019, 2020)
  • Master’s Degree Programme in Business Administration, Digital Solutions in Business (in Finnish)
Teachers
  • Taina Orpana
Scheduling groups
  • Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
  • LLTIYLDR22S
    Liiketoiminnan digitaaliset ratkaisut (YAMK) 22S Lahti
  • TLTIYUJT22S
Small groups
  • Verkkoluento 1

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5

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Enrollment

19.11.2021 - 09.01.2022

Timing

01.01.2022 - 31.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Seats

0 - 45

Degree programmes
  • Master of Business Administration, Digital Solutions (in Finnish), (2018, 2019, 2020)
Teachers
  • Taina Orpana
Scheduling groups
  • Verkkoluento (Size: 0. Open UAS: 0.)
Groups
  • LABLTIYTO21H
  • LLTIYUUDL21S
    Uudistava johtaminen (YAMK), liiketalouden ala 21S Lahti
Small groups
  • Verkkoluento: https://lut.zoom.us/my/taina.orpana

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5