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Intercultural Competence and CommunicationLaajuus (5 op)

Tunnus: KE00CF69

Laajuus

5 op

Opetuskieli

  • englanti

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Ilmoittautumisaika

06.05.2024 - 30.08.2024

Ajoitus

02.09.2024 - 18.10.2024

Opintopistemäärä

5 op

Virtuaaliosuus

2.5 op

Toteutustapa

50 % Lähiopetus, 50 % Etäopetus

Yksikkö

Kielikeskus (LAB)

Toimipiste

Verkkokampus

Opetuskielet
  • Englanti
Paikat

15 - 40

Koulutus
  • Kieliopinnot LAB
  • Kieliopinnot LUT
Opettaja
  • Derek Mitchell
Opetusryhmät
  • Verkkoluento (Koko: 0. Avoin AMK: 0.)
Ryhmät
  • KKIE24LUTH
    Kieli- ja viestintäopinnot 2024-2025, LUT
  • KKIE24LABH
    Kieli- ja viestintäopinnot 2024-2025, LAB
Pienryhmät
  • Verkkoluento

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Toteutustapa ja opetusmenetelmät

Online course for both LAB/LUT students and exchange students.

The course is delivered in English.

In this course students will gain an understanding and further awareness of their own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments. A special focus is also given toward multicultural teams and conflict.

The course will include Zoom lectures and discussions, moodle tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussions is expected. Attendance and active participation required.

Ajoitus ja läsnäolo

The duration of the term.
Attendance and active participation expected/required.

Oppimateriaali ja suositeltava kirjallisuus

Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.

Toteutuksen valinnaiset suoritustavat

No alternate completion methods.

Oppimisympäristö

The Moodle platform and Zoom are used for course/lecture material.

Opiskelijan ajankäyttö ja kuormitus

1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)

Part of the hours in this course will be reserved for students to complete a number of reflection based tasks aimed to develop cultural understanding and competence. Students will also be required to complete readings or viewings related to course content.

Sisältö

Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
5. Cultural adaptation and adjustment
6. Business cultures
7. Multicultural teams - productivity and conflict.
8. Culturally diverse dialogues

Arviointiasteikko

1-5

Arviointikriteerit: taso 1: (arviointiasteikko 1-5)

The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 3 (arviointiasteikko 1-5)

The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 5 (arviointiasteikko 1-5)

The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings. They are able to do so with clear links between theory and real life applications.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)

Ilmoittautumisaika

15.05.2023 - 08.09.2023

Ajoitus

04.09.2023 - 17.12.2023

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

Toteutustapa

Etäopetus

Yksikkö

Kielikeskus (LAB)

Toimipiste

Verkkokampus

Opetuskielet
  • Englanti
Paikat

15 - 35

Koulutus
  • Kieliopinnot LAB
Opettaja
  • Derek Mitchell
Opetusryhmät
  • Verkkoluento (Koko: 0. Avoin AMK: 0.)
Ryhmät
  • KKIE23LABH
    Kieli- ja viestintäopinnot 2023-2024, LAB
Pienryhmät
  • Verkkoluento

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Toteutustapa ja opetusmenetelmät

Online course for out-going and incoming students.

Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.A special focus is also given toward multicultural teams and conflict.

The course will include Zoom lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.

Ajoitus ja läsnäolo

The duration of the term.
Attendance and active participation expected/required.

Oppimateriaali ja suositeltava kirjallisuus

Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.

Toteutuksen valinnaiset suoritustavat

No alternate completion methods.

Oppimisympäristö

The Moodle platform and Zoom are used for course/lecture material.

Opiskelijan ajankäyttö ja kuormitus

1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)

Sisältö

Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
4. Introduction to diversity management
5. Cultural adaptation.
6. Business cultures
7. Multicultural teams - productivity and conflict.

Arviointiasteikko

1-5

Arviointikriteerit: taso 1: (arviointiasteikko 1-5)

The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 3 (arviointiasteikko 1-5)

The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 5 (arviointiasteikko 1-5)

The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)

Ilmoittautumisaika

21.11.2022 - 22.01.2023

Ajoitus

16.01.2023 - 19.03.2023

Opintopistemäärä

5 op

Virtuaaliosuus

1 op

Toteutustapa

80 % Lähiopetus, 20 % Etäopetus

Yksikkö

Kielikeskus (LAB)

Toimipiste

Lahden kampus

Opetuskielet
  • Englanti
Paikat

15 - 35

Koulutus
  • Kieliopinnot LAB
Opettaja
  • Derek Mitchell
Opetusryhmät
  • luennot (Koko: 0. Avoin AMK: 0.)
Ryhmät
  • LLTIEX23K3
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, matkailu, Lahti
  • LLTIEX23K1
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, liiketalous, Lahti
  • LLTIEX23K2
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, tietojenkäsittely, Lahti
  • KKIE22LABH
    Kieli- ja viestintäopinnot 2022-2023, LAB
Pienryhmät
  • luennot

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Toteutustapa ja opetusmenetelmät

In-person, in-classroom lessons.

Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.

The course will include lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.

Ajoitus ja läsnäolo

The duration of the term.
Attendance and active participation expected/required.

Oppimateriaali ja suositeltava kirjallisuus

Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.

Toteutuksen valinnaiset suoritustavat

No alternate completion methods.

Uusintamahdollisuudet

Received grades final.
Improving/upgrading grades for course assignments/assignment parts/assignment-online examinations not allowed.

Oppimisympäristö

The Moodle platform is used for course/lecture material.

Opiskelijan ajankäyttö ja kuormitus

1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)

Sisältö

Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural similarities/differences.
3. Intercultural communication.
4. Introduction to global citizenship and diversity management.
5. Cultural adaptation.
6. Business cultures.

Arviointiasteikko

1-5

Arviointikriteerit: taso 1: (arviointiasteikko 1-5)

The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 3 (arviointiasteikko 1-5)

The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 5 (arviointiasteikko 1-5)

The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)

Ilmoittautumisaika

21.11.2022 - 22.01.2023

Ajoitus

16.01.2023 - 19.03.2023

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

Toteutustapa

Etäopetus

Yksikkö

Kielikeskus (LAB)

Toimipiste

Verkkokampus

Opetuskielet
  • Englanti
Paikat

15 - 44

Koulutus
  • Kieliopinnot LAB
Opettaja
  • Derek Mitchell
Opetusryhmät
  • Verkkoluennot (Koko: 0. Avoin AMK: 0.)
Ryhmät
  • LLTIEX23K3
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, matkailu, Lahti
  • LLTIEX23K1
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, liiketalous, Lahti
  • LLPREX23KH
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, hotelli- ja ravintola-ala, Lappeenranta
  • LLTIEX23K2
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, tietojenkäsittely, Lahti
  • KKIE22LABH
    Kieli- ja viestintäopinnot 2022-2023, LAB
  • LLPREX23KIB
    Saapuvat vaihto-opiskelijat 23K, pitkät vaihdot, liiketalous, Lappeenranta
Pienryhmät
  • Verkkoluennot

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Toteutustapa ja opetusmenetelmät

Online course for out-going and incoming students.

Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.

The course will include Zoom lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.

Ajoitus ja läsnäolo

The duration of the term.
Attendance and active participation expected/required.

Oppimateriaali ja suositeltava kirjallisuus

Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.

Toteutuksen valinnaiset suoritustavat

No alternate completion methods.

Oppimisympäristö

The Moodle platform and Zoom are used for course/lecture material.

Opiskelijan ajankäyttö ja kuormitus

1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)

Sisältö

Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural similarities/differences.
3. Intercultural communication.
4. Introduction to global citizenship and diversity management.
5. Cultural adaptation.
6. Business cultures.

Arviointiasteikko

1-5

Arviointikriteerit: taso 1: (arviointiasteikko 1-5)

The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 3 (arviointiasteikko 1-5)

The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 5 (arviointiasteikko 1-5)

The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)

Ilmoittautumisaika

01.07.2022 - 04.09.2022

Ajoitus

05.09.2022 - 16.12.2022

Opintopistemäärä

5 op

Virtuaaliosuus

1 op

Toteutustapa

80 % Lähiopetus, 20 % Etäopetus

Yksikkö

Kielikeskus (LAB)

Toimipiste

Lahden kampus

Opetuskielet
  • Englanti
Paikat

15 - 35

Koulutus
  • Kieliopinnot LAB
Opettaja
  • Tarja Ahonen
Opetusryhmät
  • Luennot 1 (Koko: 0. Avoin AMK: 0.)
Ryhmät
  • TLTIEX22S2
    Saapuvat vaihto-opiskelijat 22S, pitkät vaihdot, tietotekniikka, Lahti
  • LLTIEX22S1
    Saapuvat vaihto-opiskelijat S22, pitkät vaihdot, liiketalous, Lahti
  • LLTIEX22S2
    Saapuvat vaihto-opiskelijat 22S, pitkät vaihdot, tietojenkäsittely, Lahti
  • LLTIEX22S3
    Saapuvat vaihto-opiskelijat 22S, pitkät vaihdot, matkailu, Lahti
  • TLTIEX22S1
    Saapuvat vaihto-opiskelijat 22S, pitkät vaihdot, tekniikka, Lahti
  • KKIE22LABH
    Kieli- ja viestintäopinnot 2022-2023, LAB
Pienryhmät
  • Luennot 1

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Toteutustapa ja opetusmenetelmät

In-person, in-classroom lessons.

Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.

The course will include lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.

Ajoitus ja läsnäolo

For the duration of the term.
Attendance and active participation to lessons.

Oppimateriaali ja suositeltava kirjallisuus

Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.

Toteutuksen valinnaiset suoritustavat

No alternate completion methods.

Uusintamahdollisuudet

Received grades final.
Improving/upgrading grades for course assignments/assignment parts/assignment-online examinations not allowed.

Oppimisympäristö

The Moodle platform is used for course/lecture material.

Opiskelijan ajankäyttö ja kuormitus

1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)

Sisältö

Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural similarities/differences.
3. Intercultural communication.
4. Introduction to global citizenship and diversity management.
5. Cultural adaptation.
6. Business cultures.

Arviointiasteikko

1-5

Hylätty (0)

The student did not attend the course lectures and did not complete the needed tasks/assignments for the course.

Arviointikriteerit: taso 1: (arviointiasteikko 1-5)

The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 3 (arviointiasteikko 1-5)

The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).

Arviointikriteerit: taso 5 (arviointiasteikko 1-5)

The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)

Ilmoittautumisaika

19.11.2021 - 09.01.2022

Ajoitus

10.01.2022 - 24.04.2022

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

Toteutustapa

Etäopetus

Yksikkö

Kielikeskus (LAB)

Toimipiste

Verkkokampus

Opetuskielet
  • Englanti
Paikat

13 - 35

Koulutus
  • Kieliopinnot LAB
Opettaja
  • Jaana Häkli
Opetusryhmät
  • Luennot 1 (Koko: 0. Avoin AMK: 0.)
Ryhmät
  • KKIE21LABH
    Kieli- ja viestintäopinnot 2021-2022, LAB
Pienryhmät
  • Luennot 1

Osaamistavoitteet

The student is able to:

- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.

Toteutustapa ja opetusmenetelmät

This course will be conducted completely online. There will be about once a month a compulsory webinar starting at 4 pm Finnish time and lasting for 2 hours.

The course includes a study trip to Saarbrucken, Germany from 9th to 13th May. However, the course can be completed without the study trip. 15 students will be selected to the study trip for which costs (travel and accommodation costs) will be covered by international services. The study trip is possible for degree students, but not for incoming exchange students.

Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.

Study methods: webinars, lectures, literature, group work and independent assignments

Ajoitus ja läsnäolo

75% attendance in webinars

Oppimateriaali ja suositeltava kirjallisuus

Materials available online.
Recommended reading:
Hofstede; G. (2010): Cultures and Organizations: Software of the mind.
Lewis, R. (2006): When cultures collide.

Oppimisympäristö

Moodle

Sisältö

1. Interdisciplinary approach on culture and its impact on studies and work
2. Theoretical framework for understanding cultural differences
3. Intercultural communication
4. Cultural adaptation
5. Introduction to global citizenship and diversity management
6. Alternatively: business cultures or health care cultures according to religion

Lisätietoja opiskelijalle: mm. edeltävä osaaminen

No prerequisities

Arviointimenetelmät

group work, individual assignments

Arviointiasteikko

1-5

Hylätty (0)

The students doesn't command the course content.

Arviointikriteerit: taso 1: (arviointiasteikko 1-5)

The student has a satisfactory knowledge of the course content.

Arviointikriteerit: taso 3 (arviointiasteikko 1-5)

The student has a good command of the course content.

Arviointikriteerit: taso 5 (arviointiasteikko 1-5)

The student has an excellent command of the course content.