Intercultural Competence and CommunicationLaajuus (5 cr)
Code: KE00CF69
Credits
5 op
Teaching language
- English
Responsible person
- Jaana Häkli
Objective
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Enrollment
20.11.2024 - 13.01.2025
Timing
07.01.2025 - 20.04.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Kielikeskus (LAB)
Campus
E-campus
Teaching languages
- English
Seats
15 - 40
Degree programmes
- Language studies LAB
- Language studies LUT
Teachers
- Derek Mitchell
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
KKIE24LUTH
-
KKIE24LABH
Small groups
- Online lecture
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
Online course for both LAB/LUT students and exchange students.
The course is delivered in English.
In this course students will gain an understanding and further awareness of their own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments. A special focus is also given toward multicultural teams and conflict.
The course will include Zoom lectures and discussions, moodle tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussions is expected. Attendance and active participation required.
Timing and attendance
The duration of the term.
Attendance and active participation expected/required.
Learning material and recommended literature
Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.
Alternative completion methods
No alternate completion methods.
Learning environment
The Moodle platform and Zoom are used for course/lecture material.
Student time use and work load
1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)
Part of the hours in this course will be reserved for students to complete a number of reflection based tasks aimed to develop cultural understanding and competence. Students will also be required to complete readings or viewings related to course content.
Contents
Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
5. Cultural adaptation and adjustment
6. Business cultures
7. Multicultural teams - productivity and conflict.
8. Culturally diverse dialogues
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).
Assessment criteria: level 3 (assessment scale 1–5)
The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).
Assessment criteria: level 5 (assessment scale 1–5)
The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings. They are able to do so with clear links between theory and real life applications.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)
Enrollment
06.05.2024 - 02.09.2024
Timing
02.09.2024 - 18.10.2024
Number of ECTS credits allocated
5 op
Virtual portion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Kielikeskus (LAB)
Campus
E-campus
Teaching languages
- English
Seats
15 - 40
Degree programmes
- Language studies LAB
- Language studies LUT
Teachers
- Derek Mitchell
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
KKIE24LUTH
-
KKIE24LABH
Small groups
- Online lecture
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
Online course for both LAB/LUT students and exchange students.
The course is delivered in English.
In this course students will gain an understanding and further awareness of their own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments. A special focus is also given toward multicultural teams and conflict.
The course will include Zoom lectures and discussions, moodle tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussions is expected. Attendance and active participation required.
Timing and attendance
The duration of the term.
Attendance and active participation expected/required.
Learning material and recommended literature
Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.
Alternative completion methods
No alternate completion methods.
Learning environment
The Moodle platform and Zoom are used for course/lecture material.
Student time use and work load
1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)
Part of the hours in this course will be reserved for students to complete a number of reflection based tasks aimed to develop cultural understanding and competence. Students will also be required to complete readings or viewings related to course content.
Contents
Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
5. Cultural adaptation and adjustment
6. Business cultures
7. Multicultural teams - productivity and conflict.
8. Culturally diverse dialogues
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).
Assessment criteria: level 3 (assessment scale 1–5)
The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).
Assessment criteria: level 5 (assessment scale 1–5)
The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings. They are able to do so with clear links between theory and real life applications.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)
Enrollment
15.05.2023 - 08.09.2023
Timing
04.09.2023 - 17.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Kielikeskus (LAB)
Campus
E-campus
Teaching languages
- English
Seats
15 - 35
Degree programmes
- Language studies LAB
Teachers
- Derek Mitchell
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
KKIE23LABH
Small groups
- Online lecture
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
Online course for out-going and incoming students.
Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments. A special focus is also given toward multicultural teams and conflict.
The course will include Zoom lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.
Timing and attendance
The duration of the term.
Attendance and active participation expected/required.
Learning material and recommended literature
Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.
Alternative completion methods
No alternate completion methods.
Learning environment
The Moodle platform and Zoom are used for course/lecture material.
Student time use and work load
1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)
Contents
Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
4. Introduction to diversity management
5. Cultural adaptation.
6. Business cultures
7. Multicultural teams - productivity and conflict.
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).
Assessment criteria: level 3 (assessment scale 1–5)
The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).
Assessment criteria: level 5 (assessment scale 1–5)
The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)
Enrollment
21.11.2022 - 22.01.2023
Timing
16.01.2023 - 19.03.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Kielikeskus (LAB)
Campus
Lahti Campus
Teaching languages
- English
Seats
15 - 35
Degree programmes
- Language studies LAB
Teachers
- Derek Mitchell
Scheduling groups
- luennot (Size: 0. Open UAS: 0.)
Groups
-
LLTIEX23K3
-
LLTIEX23K1
-
LLTIEX23K2
-
KKIE22LABH
Small groups
- Lessons
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
In-person, in-classroom lessons.
Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.
The course will include lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.
Timing and attendance
The duration of the term.
Attendance and active participation expected/required.
Learning material and recommended literature
Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.
Alternative completion methods
No alternate completion methods.
Exam retakes
Received grades final.
Improving/upgrading grades for course assignments/assignment parts/assignment-online examinations not allowed.
Learning environment
The Moodle platform is used for course/lecture material.
Student time use and work load
1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)
Contents
Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
4. Introduction to global citizenship and diversity management.
5. Cultural adaptation.
6. Business cultures.
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).
Assessment criteria: level 3 (assessment scale 1–5)
The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).
Assessment criteria: level 5 (assessment scale 1–5)
The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)
Enrollment
21.11.2022 - 22.01.2023
Timing
16.01.2023 - 19.03.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Kielikeskus (LAB)
Campus
E-campus
Teaching languages
- English
Seats
15 - 44
Degree programmes
- Language studies LAB
Teachers
- Derek Mitchell
Scheduling groups
- Verkkoluennot (Size: 0. Open UAS: 0.)
Groups
-
LLTIEX23K3
-
LLTIEX23K1
-
LLPREX23KH
-
LLTIEX23K2
-
KKIE22LABH
-
LLPREX23KIB
Small groups
- Online lessons
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
Online course for out-going and incoming students.
Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.
The course will include Zoom lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.
Timing and attendance
The duration of the term.
Attendance and active participation expected/required.
Learning material and recommended literature
Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.
Alternative completion methods
No alternate completion methods.
Learning environment
The Moodle platform and Zoom are used for course/lecture material.
Student time use and work load
1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)
Contents
Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
4. Introduction to global citizenship and diversity management.
5. Cultural adaptation.
6. Business cultures.
Assessment scale
1-5
Assessment criteria: level 1 (assessment scale 1–5)
The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).
Assessment criteria: level 3 (assessment scale 1–5)
The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).
Assessment criteria: level 5 (assessment scale 1–5)
The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)
Enrollment
01.07.2022 - 04.09.2022
Timing
05.09.2022 - 16.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Kielikeskus (LAB)
Campus
Lahti Campus
Teaching languages
- English
Seats
15 - 35
Degree programmes
- Language studies LAB
Teachers
- Tarja Ahonen
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
Groups
-
TLTIEX22S2
-
LLTIEX22S1
-
LLTIEX22S2
-
LLTIEX22S3
-
TLTIEX22S1
-
KKIE22LABH
Small groups
- Luennot 1
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
In-person, in-classroom lessons.
Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.
The course will include lectures, tasks and course assignment(s). This is a discussion-based course - voluntarily talking and voicing your opinion and views in class/group discussion expected. Attendance and active participation required.
Timing and attendance
For the duration of the term.
Attendance and active participation to lessons.
Learning material and recommended literature
Hofstede; G., Hofstede, G. J., & Minkov M. Cultures and Organizations: Software of the mind. Intercultural Cooperation and Its Importance for Survival. 2010: 3rd Ed.
Lewis, R. (2006): When Cultures Collide: Leading across Cultures. 2018. 4th Ed.
Other study material provided by the teacher on Moodle.
Alternative completion methods
No alternate completion methods.
Exam retakes
Received grades final.
Improving/upgrading grades for course assignments/assignment parts/assignment-online examinations not allowed.
Learning environment
The Moodle platform is used for course/lecture material.
Student time use and work load
1 ECTS = 27 hours student work
5 ECTS = 27 x 5 = 135 hours student work (Includes both in-class and out-of-class course work)
Contents
Preliminary Contents/Themes
1. Interdisciplinary approach on culture and its influence on life, studies, work etc. Connecting the individual to national levels of culture.
2.Theoretical framework for understanding cultural differences.
3. Intercultural communication.
4. Introduction to global citizenship and diversity management.
5. Cultural adaptation.
6. Business cultures.
Assessment scale
1-5
Failed (0)
The student did not attend the course lectures and did not complete the needed tasks/assignments for the course.
Assessment criteria: level 1 (assessment scale 1–5)
The student is able to basically apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student attends the course lessons and completes course tasks/assignment parts/assignment(s).
Assessment criteria: level 3 (assessment scale 1–5)
The student is able to diversely apply the acquired cultural, behavioral and communication techniques, models and processes in multicultural settings.
The student participates in course lessons and completes the course tasks/assignment parts/assignment(s).
Assessment criteria: level 5 (assessment scale 1–5)
The student is able to professionally select the appropriate cultural, behavioral and communication techniques, models and processes for different situations in multicultural settings.
The student actively participates in course lessons and completes the course task(s)/assignment parts/ assignment(s)
Enrollment
19.11.2021 - 09.01.2022
Timing
10.01.2022 - 24.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Kielikeskus (LAB)
Campus
E-campus
Teaching languages
- English
Seats
13 - 35
Degree programmes
- Language studies LAB
Teachers
- Jaana Häkli
Scheduling groups
- Luennot 1 (Size: 0. Open UAS: 0.)
Groups
-
KKIE21LABH
Small groups
- Webinars
Learning outcomes
The student is able to:
- understand own cultural background and its effect on behaviour and communication.
- develop intercultural competence and intercultural communication skills to be able to act effectively in global organizations and cross-cultural environments.
- recognize cross-cultural differences and work with them.
- understand culture adaptation and adjustment for exchange purposes.
- understand the basic concepts of global citizenship and diversity.
Implementation and methods of teaching
This course will be conducted completely online. There will be about once a month a compulsory webinar starting at 4 pm Finnish time and lasting for 2 hours.
The course includes a study trip to Saarbrucken, Germany from 9th to 13th May. However, the course can be completed without the study trip. 15 students will be selected to the study trip for which costs (travel and accommodation costs) will be covered by international services. The study trip is possible for degree students, but not for incoming exchange students.
Students will gain an understanding and further awareness of own cultural background and how culture influences their behaviour and communication. In addition, the course will further develop students’ skills in intercultural competence and intercultural communication. Furthermore, this course develops the students’ tolerance in cross-cultural settings and increases their ability to act effectively in global organizations and cross-cultural environments.
Study methods: webinars, lectures, literature, group work and independent assignments
Timing and attendance
75% attendance in webinars
Learning material and recommended literature
Materials available online.
Recommended reading: Hofstede; G. (2010): Cultures and Organizations: Software of the mind.
Lewis, R. (2006): When cultures collide.
Learning environment
Moodle
Contents
1. Interdisciplinary approach on culture and its impact on studies and work
2. Theoretical framework for understanding cultural differences
3. Intercultural communication
4. Cultural adaptation
5. Introduction to global citizenship and diversity management
6. Alternatively: business cultures or health care cultures according to religion
Additional information for students: previous knowledge etc.
No prerequisities
Assessment criteria
group work, individual assignments
Assessment scale
1-5
Failed (0)
The students doesn't command the course content.
Assessment criteria: level 1 (assessment scale 1–5)
The student has a satisfactory knowledge of the course content.
Assessment criteria: level 3 (assessment scale 1–5)
The student has a good command of the course content.
Assessment criteria: level 5 (assessment scale 1–5)
The student has an excellent command of the course content.