User understanding for development in social and health servicesLaajuus (5 cr)
Code: YH00CS95
Credits
5 op
Teaching language
- Finnish
Objective
The student is able to
- use knowledge base of service design to develop user understanding
- apply user research methods in obtaining user data
- evaluates user data and its meaning in the development and management of services
Enrollment
21.11.2022 - 15.01.2023
Timing
08.03.2023 - 09.06.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (2022, 2023)
Teachers
- Milla Mäkinen
- LAB_virtuaalihenkilö LAB_virtuaalihenkilö_hyvinvointi_YAMK_LTI
- Tarja Korpela
Scheduling groups
- Verkkoluento 1 (Size: 60. Open UAS: 0.)
Groups
-
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-
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-
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Small groups
- Verkkoluento 1
Learning outcomes
The student is able to
- use knowledge base of service design to develop user understanding
- apply user research methods in obtaining user data
- evaluates user data and its meaning in the development and management of services
Assessment scale
1-5