Design of Digital Services in the Social and Health SectorLaajuus (5 cr)
Code: YH00CP34
Credits
5 op
Teaching language
- Finnish
Responsible person
- Eveliina Lagström
Objective
The student is able to
- use the concepts and knowledge base of digital service design
- measure and evaluate the digital customer experience
- improve knowledge-based multi-channel digital service
Enrollment
20.11.2023 - 05.01.2024
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (in Finnish), (2022, 2023)
Teachers
- Arja-Tuulikki Malin
- LAB_virtuaalihenkilö LAB_virtuaalihenkilö_hyvinvointi_YAMK_LTI
Scheduling groups
- Verkko-opetus (Size: 0. Open UAS: 0.)
Groups
-
HLPRYTO23H
-
HLTIYSTPAMU23KV
-
HLTIYTO23H
Small groups
- Online lecture 1
Learning outcomes
The student is able to
- use the concepts and knowledge base of digital service design
- measure and evaluate the digital customer experience
- improve knowledge-based multi-channel digital service
Assessment scale
1-5
Enrollment
21.11.2022 - 08.01.2023
Timing
01.01.2023 - 31.07.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (in Finnish), (2022, 2023)
Teachers
- Milla Mäkinen
- Tarja Korpela
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTIYSTPAMU22K
-
HLPRYTO22H
-
HLTIYTO22H
Small groups
- Verkkoluento 1
Learning outcomes
The student is able to
- use the concepts and knowledge base of digital service design
- measure and evaluate the digital customer experience
- improve knowledge-based multi-channel digital service
Assessment scale
1-5