Conceptualization and Productization of Services in the Social and Health SectorLaajuus (5 cr)
Code: YH00CP32
Credits
5 op
Teaching language
- Finnish
Responsible person
- Eveliina Lagström
Objective
The student is able to
- use the knowledge base for conceptualization and productization
- design service concepts that meet the needs of customers / patients, employees and / or the organization
- utilize productization models and methods in the reform of services