Conceptualization and Productization of Services in the Social and Health SectorLaajuus (5 cr)
Code: YH00CP32
Credits
5 op
Teaching language
- Finnish
Responsible person
- Eveliina Lagström
Objective
The student is able to
- use the knowledge base for conceptualization and productization
- design service concepts that meet the needs of customers / patients, employees and / or the organization
- utilize productization models and methods in the reform of services
Enrollment
01.07.2022 - 04.09.2022
Timing
01.08.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
4 op
RDI portion
3 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Master’s Degree Programme in Social and Health Care, Service Design for Social and Health Services (2022, 2023)
Teachers
- Milla Mäkinen
- Tarja Korpela
Scheduling groups
- Luennot 1 (Size: 40. Open UAS: 0.)
Groups
-
HLTIYSTPAMU22K
-
HLPRYTO22H
-
HLTIYTO22H
Small groups
- Luennot 1
Learning outcomes
The student is able to
- use the knowledge base for conceptualization and productization
- design service concepts that meet the needs of customers / patients, employees and / or the organization
- utilize productization models and methods in the reform of services
Assessment scale
1-5