Client and the Client Experience of Digital ServicesLaajuus (5 cr)
Code: YH00CI19
Credits
5 op
Objective
The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services
Enrollment
20.11.2023 - 05.12.2023
Timing
28.02.2024 - 10.04.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
25 - 45
Degree programmes
- Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services
- Complementary competence and optional courses, Masters
Teachers
- Tuija Rinkinen
- Taina Anttonen
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
-
HLPRYTO23H
-
HLTIYSTD23SV
-
HLTIYTO23H
Small groups
- Online lecture 1
Learning outcomes
The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services
Assessment scale
1-5
Enrollment
21.11.2022 - 15.12.2022
Timing
15.02.2023 - 22.03.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
20 - 40
Teachers
- Tuija Rinkinen
- Taina Anttonen
Scheduling groups
- Verkkoluento 1 (Size: 0. Open UAS: 0.)
Groups
-
HLTIYSTD22SV
-
HLPRYTO22H
-
HLTIYTO22H
Small groups
- Verkkoluento 1
Learning outcomes
The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services
Assessment scale
1-5
Enrollment
19.11.2021 - 10.12.2021
Timing
30.03.2022 - 27.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
4 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Master’s Degree Programme in Social and Health Care, Digital Expert of Social and Health Care Services
- Complementary competence and optional courses, Masters
Teachers
- Tuija Rinkinen
- Taina Anttonen
Groups
-
HLPRYTO21H
-
HLTIYTO21H
-
HLTIYSTD21S
Learning outcomes
The student is able to
• use the latest knowledge to develop participation of the client
• critically analyze the client experience
• innovate digital solutions to reform services
Assessment scale
1-5