Creating Service ConceptsLaajuus (5 cr)
Code: LI00BI39
Credits
5 op
Objective
The student is able to
- utilise customer information in offering solutions
- develop different service concepts
- evaluate and develop customer experience
Code: LI00BI39
5 op
The student is able to
- utilise customer information in offering solutions
- develop different service concepts
- evaluate and develop customer experience