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Customer Rights and Recording (5 cr)

Code: AH00CY31-3008

General information


Enrollment

07.05.2025 - 31.08.2025

Timing

18.08.2025 - 10.12.2025

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

Lappeenranta Campus

Teaching languages

  • Finnish

Seats

10 - 50

Degree programmes

  • Bachelor's Degree Programme in Social Services (in Finnish)

Teachers

  • Taija Nöjd
  • ST_Opettaja_SOTI_01 Virtuaaliopettaja

Scheduling groups

  • Luennot (Size: 0. Open UAS: 0.)
  • Verkkoluento (Size: 0. Open UAS: 0.)
  • Seminaari (Size: 0. Open UAS: 0.)

Groups

  • HLPRSOS25KM

Small groups

  • Lecture
  • Online lecture
  • Seminar

Learning outcomes

The student is able to
- use key social legislation
- apply data protection regulations and information security requirements in social welfare client work
- apply the principles of structured recording of customer work
- explain the significance of information management and researched information in the social welfare client process

Assessment scale

Approved/Failed