Study Guide

Learning outcomes

Student is able to
- ideate and plan a digital service using user driven methods
- utilize co-creation methods
- visualize a digital service
- analyze a meaning of a digital service in business
- know the affecting regulation eg GDPR for a planning of a digital service

Implementation and methods of teaching

Designing digital service and a project work utilizing service design methods.

At the beginning lectures and practical assignments about service design, at the end of the course two intensive week project work.

Timing and attendance

Students should participate in lectures to be able to attend the project part of the course

Learning material and recommended literature

Moodle material and internet sources

Learning environment

Moodle, MS teams, team working facilities

Student time use and work load

approximately 135h

Contents

Student is able to
- ideate and plan a digital service using user driven methods
- utilize co-creation methods
- visualize a digital service
- analyze a meaning of a digital service in business
- know the affecting regulation eg GDPR for a planning of a digital service

Assessment criteria

Self and peer evaluation. Assessment of team working and outcome of the project

Assessment scale

1-5

Failed (0)

Weak participation to team work or the outcome does not provide solution to the task given

Assessment criteria: level 1 (assessment scale 1–5)

C1 Act as a team member
B3 Describe needs, principles and things related to the task
B1 Use learnt methods and models

Assessment criteria: level 3 (assessment scale 1–5)

C1 Promote teams working
B1 Utilize learnt methods and models widely
B3 Find out needs, principles and things related to the task

Assessment criteria: level 5 (assessment scale 1–5)

C1 organize teams work
B1 Choose suitable methods and models and justify them
B3 Compare different solutions for the task