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Customer Rights and Recording (5 cr)

Code: AH00CY31-3005

General information


Enrollment

20.11.2024 - 03.01.2025

Timing

07.01.2025 - 09.05.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Faculty of Health Care and Social Services (LAB)

Campus

Lappeenranta Campus

Teaching languages

  • Finnish

Seats

10 - 50

Degree programmes

  • Bachelor's Degree Programme in Social Services (in Finnish)

Teachers

  • Ulla Huhtalo
  • Taija Nöjd

Scheduling groups

  • Luennot (Size: 0. Open UAS: 0.)
  • Seminaari (Size: 0. Open UAS: 0.)
  • Harjoitukset (Size: 0. Open UAS: 0.)

Groups

  • HLPRSOS24S

Small groups

  • Lecture
  • Seminar
  • Practice

Learning outcomes

The student is able to
- use key social legislation
- apply data protection regulations and information security requirements in social welfare client work
- apply the principles of structured recording of customer work
- explain the significance of information management and researched information in the social welfare client process

Assessment scale

Approved/Failed