Skip to main content

Customer Rights and Recording (5 cr)

Code: AH00CY31-3004

General information


Enrollment

20.11.2024 - 03.01.2025

Timing

16.01.2025 - 20.03.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Faculty of Health Care and Social Services (LAB)

Campus

Lahti Campus

Teaching languages

  • Finnish

Seats

0 - 45

Degree programmes

  • Bachelor's Degree Programme in Social Services (in Finnish)

Teachers

  • Tarja Tolonen
  • Aki Kaskinen

Scheduling groups

  • Kontaktiopetus (Size: 0. Open UAS: 0.)

Groups

  • HLTISOS24S

Small groups

  • Lecture 1

Learning outcomes

The student is able to
- use key social legislation
- apply data protection regulations and information security requirements in social welfare client work
- apply the principles of structured recording of customer work
- explain the significance of information management and researched information in the social welfare client process

Assessment scale

Approved/Failed