Study Guide

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This implementation is for students in the LAB degree group LLTILIL24KV.

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Alternative completion methods

None

Working life cooperation

None

Exam retakes

None, as there is no exam for the course.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work). The workload consists of studying the course materials, completing practice exercises, and completing written assignments.

Contents

Primary course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business documents (specific to this course)
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter, etc.)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Usage of AI tools is permitted, but students are expected to communicate how AI has been used in each assignment. An example statement of AI usage is provided in the course information on Moodle.

It is good to be aware that the business transaction documents students write in the course use a specific layout - AI cannot successfully produce this layout. Therefore, it is essential that students engage with the writing materials of the course at the beginning of the course, as the same layout needs to be applied across all letters. If you use AI to help write the letters, you still need to be able evaluate the output and make changes so that the layout meets the course requirements.

Assessment criteria

Students will complete a number of small written assignments. Completion of all assignments will contribute to the final course grade.

Assignments will include:
- Quizzes
- Business transaction documents (inquiry, reply, request for quotation, quotation, complaint, adjustment)
- Other business documents (2 out of 4 options - payment reminders, thank-you letter, guest speaker invitation, press release)

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.