Study Guide

Learning outcomes

The student is able to
- combine agility and design thinking in the development of a digital solution
- model and evaluate a digital omnichannel solution as a service process
- evaluate the added value a digital solution creates

Implementation and methods of teaching

As the development task for the course, students will design a digital solution for a company in groups using the Lean Service Creation (LSC) method.
The course includes three collaborative online days featuring expert lectures, group work, and a seminar. Between these online days, four online guidance sessions will be held. Other work is done independently and in groups.
The course includes a two-part preliminary assignment. In the first part, students will familiarize themselves with the LSC method, while the second part focuses on UX/UI design using the book 'About Face: The Essentials of Interaction Design' (Cooper, A., Reimann, R., Cronin, D. & Noessel, C., 2014, John Wiley & Sons).

Timing and attendance

- Students will be accepted into the course by 9.12.24. After this, an email will be sent to those accepted, including information about the course’s online learning platform in Moodle
- The pre-assignment for the course will be available in Moodle starting from 9.12.24
- The deadline for submitting the pre-assignment is 7.1.25
- The course will have three collaborative online days: 8.1.25 at 9–13:30, 15.1.25 at 9–12, and 12.3.25 at 9–14
- Four guidance sessions will be held on the following dates: 22.1.25 at 9–13, 29.1.25 at 9–10, 5.2.25 at 9–13, and 19.2.25 at 9–13

Learning material and recommended literature

Explained in the Moodle implementation of the course

Working life cooperation

The development task is carried out in cooperation with a company.

Learning environment

Moodle and Zoom

Contents

In the course, students will learn to combine agile development and design thinking in creating digital solutions, as well as to model the solution as a service process and evaluate the value it generates.

Additional information for students: previous knowledge etc.

Students from the Digital Solutions for Business and Digital Solutions for Design and Media programmes are primarily accepted for the course. In the first class, groups will be divided and companies will brief the development task, absence is not recommended.

Assessment scale

1-5

Failed (0)

Did not reach level 1

Assessment criteria: level 1 (assessment scale 1–5)

The student can
- Search for information/information sources and justify the done selections and usefulness of information/information sources
- Communicate orally and in writing with domestic and international target groups in and outside your own field
- Manage yourself and act like an entrepreneur

Assessment criteria: level 3 (assessment scale 1–5)

In addition to level 1, the student can
- solve demanding problems in research and/or innovation activities
- takes responsibility for the community's goal-oriented learning/competence development in a strategy-oriented manner

Assessment criteria: level 5 (assessment scale 1–5)

In addition to level 3, the student can
- use domestic and international sources of information critically and innovatively in their special areas of expertise
- evaluate and develop operations/strategy/management