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Customer Rights and Recording (5 cr)

Code: AH00CY31-3002

General information


Enrollment

06.05.2024 - 30.08.2024

Timing

26.08.2024 - 18.10.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Health Care and Social Services (LAB)

Campus

E-campus, Lahti

Teaching languages

  • Finnish

Seats

0 - 54

Degree programmes

  • Bachelor's Degree Programme in Social Services

Teachers

  • Tarja Tolonen
  • Reetta Konttinen

Scheduling groups

  • Verkkotyöpaja (Size: 0. Open UAS: 0.)

Groups

  • HLTISOS24KV

Small groups

  • Online lecture

Learning outcomes

The student is able to
- use key social legislation
- apply data protection regulations and information security requirements in social welfare client work
- apply the principles of structured recording of customer work
- explain the significance of information management and researched information in the social welfare client process

Assessment scale

Approved/Failed