Study Guide

Learning outcomes

Proficiency level: B2

The student is able to
- communicate clearly and effectively in different generic and field-specific workplace situations both orally and in writing
- find, evaluate and use information effectively
- function collaboratively in international working environments.

Implementation and methods of teaching

The course will consist of online learning assignments as well as in-class lessons. The focus of the lessons will be on spoken interaction and practicing the appropriate terminology. Independent study focusing on preparing for lessons, written tasks and vocabulary learning.

Timing and attendance

Autumn term of 2023. Attendance required on 80% of the lessons.

Learning material and recommended literature

Material online on Moodle.

Learning environment

Material online on Moodle, lessons in class or occasionally on Zoom if circumstances require it.

Student time use and work load

4 ECTS, which translates to108 hours of work.

Contents

The course will aim to familiarize students with the core vocabulary needed in the basic operations of the tourism and hospitality industry. The topics that will be included are:
- job hunting
- customer service
- workplace communication
- tourism, restaurant and hotel terminology

Additional information for students: previous knowledge etc.

No prerequisites

Assessment criteria

Continuous assessment, no final exam. Several compulsory assignments to be completed on the course, more information at the start of the course.

Assessment scale

1-5