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Service Economy (5 cr)

Code: AL00CI76-3003

General information


Enrollment

06.05.2024 - 30.08.2024

Timing

12.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

E-campus

Teaching languages

  • Finnish

Seats

20 - 60

Degree programmes

  • Complementary competence, Bachelor's (in Finnish)

Teachers

  • Jussi Mozo

Scheduling groups

  • Verkkoluento 1 (Size: 0. Open UAS: 0.)

Groups

  • LLABTO24-25

Small groups

  • Online lecture 1

Learning outcomes

The student is able to:
• describe the challenges and opportunities of cloud services and the platform economy in the design and creation of customer services
• explain servification and evaluate its importance in business
• explain digitalization and evaluate its benefits and challenges in business
• apply cloud service thinking in the evaluating and planning of services
• recognize and evaluate new business opportunities in cloud services

Assessment scale

1-5