Study Guide

Learning outcomes

The student knows:
- How to model business processes, information flows and data warehouses using formal notations methods.
- The business process IT-systems: supply chain and network systems (SCM), enterprise resource planning (ERP) and customer relationship management (CRM) systems, as well as competence management (CM) and other management systems (DSS, MIS).
- The importance of quality control in business processes and information systems.

Implementation and methods of teaching

Contact lessons, excercises, individual work and project.

Timing and attendance

Independent working, participating to team work, active precense at contact sessions

Learning material and recommended literature

Material will be given at the beginning of the course

Learning environment

Material and activites will be in the moodle

Student time use and work load

5 * 27 = 135h

Contents

Modelling business processes, information flows and data storages in different levels in organization using some modelling framework like ie. BPMN

Practical information system assignment.

Assessment criteria

Assessment is based on self and peer evaluation (40%) and returned work (60%)

Assessment scale

Approved/Failed

Assessment criteria: assessment scale failed/approved

Fail:Student has not achieved the objectives of the course sufficiently

Approved:
Student has achieved the objectives of the course well. Student is able to model business processes and understands the meaning of modelling. Student is able to evaluate business information systems.