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Basics of Service Design (5 cr)

Code: AM00CF03-3017

General information


Enrollment

20.11.2023 - 05.01.2024

Timing

01.01.2024 - 31.05.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Institute of Design and Fine Arts (LAB)

Campus

Lahti Campus

Teaching languages

  • Finnish

Seats

20 - 50

Degree programmes

  • Complementary competence and optional courses taught in English: Bachelors

Groups

  • LLABTO23-24E
    Complementary competence (Bachelor's) 2023-2024, Faculty of Business and Hospitality Management

Learning outcomes

The student is able to
- use service design terminology, methods and processes in design work
- function as a member of a multidisciplinary team in a goal-oriented way
- apply design thinking to assignments and problem solving
- recognize the importance of foresight in service design
- produce visual presentations of services.

Assessment scale

1-5