Study Guide

Implementation and methods of teaching

Classroom lectures and remote lectures. Course consists of lectures and related exercises done both in small groups during lectures and independently.

Learning material and recommended literature

Measuring the user experience: collecting, analyzing, and presenting usability metrics
Tullis, Tom Albert, Bill
https://lut.primo.exlibrisgroup.com/permalink/358FIN_LUT/1ricsah/alma991951757206254

Observing the user experience - a practitioner's guide to user research
Kuniavsky, Mike; Goodman, Elizabeth; Moed, Andrea
https://lut.primo.exlibrisgroup.com/permalink/358FIN_LUT/1ricsah/alma991951113506254

Just enough research
Erika Hall
https://abookapart.com/products/just-enough-research

The User's Journey: Storymapping Products That People Love
Donna Lichaw
https://www.amazon.com/Users-Journey-Storymapping-Products-People/dp/1933820314

Learning environment

Course's Moodle page is opened before the course begins. Enrolled participants will get an email notification.

Contents

- User research, User experience (UX) research: methods and practical implementation
- Applying UX research results in UX design
- UX design, end-result visualisation and communication
- Customer path and product lifecycle thinking

Assessment criteria

Course grade is calculated as a sum of assessed performance in small lecture exercises, bigger practical work exercise and lecture activity. Attendance requirement is 80%.

Grading scale is 1-5.
Approved / Failed rating can be used if student's personal performance can not be assessed reliably or performance doesn't meet the requirements set for the course's learning objectives.

Assessment scale

1-5