Digitality and customers (5 cr)
Code: LA00BO50-3011
General information
Enrollment
15.05.2023 - 01.09.2023
Timing
02.09.2023 - 15.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
E-campus
Teaching languages
- Finnish
Seats
0 - 50
Degree programmes
- Master of Business Administration, Digital Solutions (2018, 2019, 2020)
- Master’s Degree Programme in Business Administration, Digital Solutions in Business
Teachers
- Taina Orpana
Scheduling groups
- Verkkosessio (Size: 0. Open UAS: 0.)
Groups
-
LLTIYLDR23SV
-
LLTIYUUDL22SUudistava johtaminen (YAMK), liiketalouden ala 22S Lahti
Small groups
- Verkkosessio
Learning outcomes
The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers
Assessment scale
1-5