Production of Agile Services (5 cr)
Code: YTS0081-19003
General information
Enrollment
01.07.2022 - 04.09.2022
Timing
01.08.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
4 op
RDI portion
5 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
Lappeenranta Campus
Teaching languages
- Finnish
Seats
20 - 60
Teachers
- Arja-Tuulikki Malin
- Anja Liimatainen
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
HLPRYKL21S
-
HLPRYHYJO21S
Small groups
- Luennot 1
Learning outcomes
The student is able to
- co-develop services in a customer-oriented way
- evaluate and create ways to develop customer-oriented activities
- evaluate and implement information management in service planning and as a support for decision-making
Assessment scale
1-5