Service Design (5 cr)
Code: YH00CC91-3002
General information
Enrollment
02.05.2022 - 30.11.2022
Timing
01.09.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Faculty of Health Care and Social Services (LAB)
Campus
E-campus, Lahti
Teaching languages
- Finnish
Seats
10 - 80
Teachers
- Milla Mäkinen
- Emilia Laapio-Rapi
Scheduling groups
- Verkkoluento (Size: 0. Open UAS: 0.)
Groups
-
HLTIYTUJO22KV
Small groups
- ZOOM lectures
Learning outcomes
The student is able to
- use the basic concepts and theories of service design
- choose service design methods and apply them in the development of services in the organisation
- use the idea and methods of service design in the management and development of organisational services
Assessment scale
1-5