Study Guide

Learning outcomes

Learning Objectives
The student is able to describe the business concept of an accommodation company. She understands the operating environment of the accommodation industry aswell as the related legalities in Finland. The student acts and understands the benefits of sales-oriented operative work and is able to work as a member of a hotel team. She is aware of the duties in typical of accommodation business, and observe required safety and quality standards.

Implementation and methods of teaching

Contact lessons and distance learning.

Timing and attendance

Autumn 2022.
Contact lessons have an active approach to study as well as attendance at contact lessons that are very relevant to getting through the course because some of the software and hardware used are only on campus.

Learning material and recommended literature

Manuals and instructions distributed separately by the teacher

Alternative completion methods

-

Working life cooperation

Perhaps, if available.

Student time use and work load

The course commits approximately 75 hours of student time

Contents

Management of the business idea of a small accommodation company, strategic planning, and leadership issues.
The key issues are e.g. knowledge management basics.
Familiarity with the PMS management application.

Additional information for students: previous knowledge etc.

Hotel Operations or equal knowledge

Assessment criteria

Self-assessment, peer review, task evaluation, and the ability to apply what is taught

Assessment scale

1-5

Failed (0)

Tasks not returned / approved