Study Guide

Learning outcomes

The student is able to
- identify aspects related to global corporate communication
- understand the communication process in purchasing and sales
- communicate both orally and in writing in different kinds of communication situations
- conduct meetings and negotiations in a global business environment

Implementation and methods of teaching

Regular online meetings for discussions and feedback on course content and assignments. Blended learning methods will be applied and students are required to reflect on their own learning. Individual and group assignments will be provided on the course Moodle platform. No substitute assignments provided for missed assignments or contact lessons.

Timing and attendance

100% online work and distance learning. Written and oral activities during contact lessons. Missed contact lessons will affect the final course grade.

Learning material and recommended literature

Materials and links on the Moodle platform.

Alternative completion methods

This course can be completed in conjunction with AY00CD01-3001 Working in a Project - Lahti Venture Program. The two courses will be partially integrated if a student chooses this option. More information during the first online session.

Exam retakes

No final exam.

Learning environment

Reppu platform and contact lessons on campus.

Student time use and work load

-online lessons and preparing for them: 25-30h
-Reading, individual and group work: 105-110h

Contents

This course will teach the student oral and written professional and business communication through contact lessons, individual reading and assignments, and one large group assignment.

There will be team discussions to practice negotiation skills and practice meetings for business purposes. Reading materials concerning global business and global communication will be provided.

Course grading will be based on a simulated business interaction (group project) and individual assignments related to this project. Course attendance and delivery of other assignments will have a smaller impact on grading.

Assessment criteria

Coursework and assignments. The student must complete all assignments. Grading: 0-5

Assessment scale

1-5

Failed (0)

The student has not met the course requirements.

Assessment criteria: level 1 (assessment scale 1–5)

The student has basic oral and written skills in professional and business communication in English and can use the acquired terminology and processes in basic professional communicative situations. The student has demonstrated rudimentary abilities to deliver projects on time and in a professional manner.

Assessment criteria: level 3 (assessment scale 1–5)

The student has good oral and written skills in business and professional communication in English and can apply the acquired terminology, models and processes in varied professional communicative situations. The student has demonstrated good or decent abilities to deliver projects on time and in a professional manner.

Assessment criteria: level 5 (assessment scale 1–5)

The student has excellent oral and written skills in professional and business communication in English and can diversely apply the acquired terminology and processes in demanding professional communicative situations. The student has demonstrated excellent/outstanding abilities to deliver projects on time and in a professional manner.