Study Guide

Learning outcomes

The student is able to
- combine agility and design thinking in the development of a digital solution
- model and evaluate a digital omnichannel solution as a service process
- evaluate the added value a digital solution creates

Implementation and methods of teaching

The development task of the study course involves designing a digital solution for a company in groups using the Lean Service Creation (LSC) method. In the course, two distance learning days and guidance are organized together. Other work is done independently and remotely in groups. The first remote day consists of an introductory expert lecture on user experience design and familiarization with the LSC method. We also test an interactive rapid prototyping software in practice (https://marvelapp.com).

Touchscreen devices are emphasized as a platform. The development tasks are distributed at the end of the day, and we start working on them in groups. On the second day, the groups present their development tasks, and there is a feedback discussion. Three remote control sessions are organized using the Zoom software between the shared remote days.

Timing and attendance

- Students are accepted for the course by December 8. (The accepted will be sent an email with the necessary information)
- The pre-assignment of the study course opens with the Moodle implementation on December 8, 2022
- The deadline for returning the advance assignment is 9 January 2023
- The course has two remote days: 11.1.2023 from 9:00 a.m. to 4:00 p.m. and 8.3.2023 from 9:00 a.m. to 4:00 p.m.
- Guidance is organized remotely (Zoom) 25.1, 8.2. and 22 February 2023 from 9:00 to 14:00

Learning material and recommended literature

Explained in the Moodle implementation of the course

Contents

The student can
- combine agile and design thinking in the development of a digital solution
- model and evaluate the digital solution as a service process
- evaluate the added value produced by the digital solution

Additional information for students: previous knowledge etc.

Primary the students of Digital solutions for business and Digital solutions for design and media are accepted for the course.

Assessment scale

1-5

Failed (0)

Did not reach level 1

Assessment criteria: level 1 (assessment scale 1–5)

The student can
- Search for information/information sources and justify the done selections and usefulness of information/information sources
- Communicate orally and in writing with domestic and international target groups in and outside your own field
- Manage yourself and act like an entrepreneur

Assessment criteria: level 3 (assessment scale 1–5)

In addition to level 1, the student can
- solve demanding problems in research and/or innovation activities
- takes responsibility for the community's goal-oriented learning/competence development in a strategy-oriented manner

Assessment criteria: level 5 (assessment scale 1–5)

In addition to level 3, the student can
- use domestic and international sources of information critically and innovatively in their special areas of expertise
- evaluate and develop operations/strategy/management