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Digitality and customers (5 cr)

Code: LA00BO50-3010

General information


Enrollment

01.07.2022 - 04.09.2022

Timing

27.08.2022 - 16.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

Lahti Campus

Teaching languages

  • Finnish

Seats

0 - 57

Degree programmes

  • Master of Business Administration, Digital Solutions
  • Master’s Degree Programme in Business Administration, Digital Solutions in Business

Teachers

  • Taina Orpana

Scheduling groups

  • Verkkoluento 1 (Size: 0. Open UAS: 0.)

Groups

  • LLTIYLDR22S
    Liiketoiminnan digitaaliset ratkaisut (YAMK) 22S Lahti
  • TLTIYUJT22S

Small groups

  • Verkkoluento 1

Learning outcomes

The student is able to
- focus on the key questions for businesses with customer-centric / customer orientated approach
- obtain and evaluate responses, perspectives and solutions for building customer orientated / customer-centric approach businesses
- recognise and evaluate possibilities in business provided by digitality, networks and customers

Assessment scale

1-5