Tourism and hospitality service development project (9 cr)
Code: AL00CN46-3001
General information
Enrollment
01.07.2022 - 04.09.2022
Timing
01.09.2022 - 31.12.2022
Number of ECTS credits allocated
9 op
Mode of delivery
Contact teaching
Unit
Faculty of Business and Hospitality Management (LAB)
Campus
Lappeenranta Campus
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Hotel and Restaurant Management
Teachers
- Riitta Turkia
- Riitta Turkia
- Ilkka Lehtola
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
Groups
-
LLPRHOTRA21S
Small groups
- Luennot 1
Learning outcomes
The student is able to
- develop user-centric, value-added tourism and hospitality services
- design, conceptualize, productize and implement a service in practice
- evaluate and develop customer’s experience
- take into account the challenges and possibilities of the operational environment in tourism and hospitality specific service development
- work in a development team
Assessment scale
1-5