Service ConceptsLaajuus (5 cr)
Code: LI00BI42
Credits
5 op
Objective
The student is able to
- offer solutions to a customer in a service situation
- identify different service concepts
- evaluate the success of service
Code: LI00BI42
5 op
The student is able to
- offer solutions to a customer in a service situation
- identify different service concepts
- evaluate the success of service