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Team Leader in a Digital Marketing AgencyLaajuus (5 cr)

Code: AL00DG50

Credits

5 op

Objective

The student is able to
- Plan and lead the work of a team in a goal-oriented manner, analysing team performance and ensuring the progress of the project as well as the collaboration
within the team.
- Develop and evaluate customer relationship management processes and lead collaboration with customers.
- Analyse the organisation’s operations, identify opportunities for development, and present well-founded proposals for improving operations.

Timing

01.08.2025 - 31.05.2026

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Faculty of Business and Hospitality Management (LAB)

Campus

Lahti Campus

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Complementary competence, Bachelor's (in Finnish)
Teachers
  • Lotta Toivonen
  • Markus Hämynen
Groups
  • LLABTO25-26

Learning outcomes

The student is able to
- Plan and lead the work of a team in a goal-oriented manner, analysing team performance and ensuring the progress of the project as well as the collaboration
within the team.
- Develop and evaluate customer relationship management processes and lead collaboration with customers.
- Analyse the organisation’s operations, identify opportunities for development, and present well-founded proposals for improving operations.

Assessment scale

1-5