Service Design StudioLaajuus (20 cr)
Code: AM00CM90
Credits
20 op
Objective
Theme: Generating ideas
A student is able to
- utilize a user driven process in creation of new service ideas
- apply multicasting in creation of a user experience
- apply the principles of sustainability in service development
Theme: Creating a service concept
The student is able to
- utilize design process in creation of new service idea and in the development of a service concept
- model, test and present service ideas by prototyping
- evaluate an operability of a service concept and its ability to create value
Theme: Team working
The students are able to
- create contacts with working life representatives and advance working life based Service Design project
- develop their Service Design skills in a goal oriented way
Enrollment
20.11.2023 - 05.01.2024
Timing
15.01.2024 - 17.05.2024
Number of ECTS credits allocated
20 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Service Design (in Finnish), (2021, 2022, 2023)
Teachers
- Milla Mäkinen
- Auli Haarnio
- Sami Hyyryläinen
- Minna Ulmala
Teacher in charge
Tero Leponiemi
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
- Harjoitukset 1 (Size: 0. Open UAS: 0.)
- Seminaari 1 (Size: 0. Open UAS: 0.)
Groups
-
MLTIPAL22S
-
MLTIPAL23K
Small groups
- Lecture 1
- Practice 1
- Seminar 1
Learning outcomes
Theme: Generating ideas
A student is able to
- utilize a user driven process in creation of new service ideas
- apply multicasting in creation of a user experience
- apply the principles of sustainability in service development
Theme: Creating a service concept
The student is able to
- utilize design process in creation of new service idea and in the development of a service concept
- model, test and present service ideas by prototyping
- evaluate an operability of a service concept and its ability to create value
Theme: Team working
The students are able to
- create contacts with working life representatives and advance working life based Service Design project
- develop their Service Design skills in a goal oriented way
Implementation and methods of teaching
The course follows a professional service design process, which allows student teams to solve the real client's problem in a user-oriented way.
Working in field in real life with stakeholders like employees and users, doing projects in collaboration with organizations, independent operation, working in a multidisciplinary team by utilizing digital tools, book discussions and familiarizing yourself with literature and utilizing the learning contract.
Participation in the course requires that the basics of service design/project development and other basic studies have been completed.
NOTE: During the implementation, LAB's working life cooperation is carried out, which requires the student to conclude a confidentiality and IPR transfer agreement.
Timing and attendance
Completing the course requires commitment to a common schedule and teamwork.
For the course, TimeEdit has been allocated 3 working days / week from 9th January to 14th May 2024.
The course has a pre-assignment: Before the start of the course, the student reads either the book Miettinen Satu: Palvelumuotoilu -Uusia menetelmiä käyttäjätiedon hankintaan ja hyödyntämiseen tai Tuulaniemi Juha: Palvelumuotoilu.
There is a compulsory attendance 80% of teaching and guidance sessions.
Learning material and recommended literature
Miettinen Satu: Palvelumuotoilu - uusia menetelmiä käyttäjätiedon hankintaan ja hyödyntämiseen,Teknologiainfo Teknova 2011. 2. painos
Tuulaniemi Juha: Palvelumuotoilu, Talentum 2011
Other literature and material is announced during the course.
Assessment scale
1-5
Enrollment
15.05.2023 - 01.09.2023
Timing
05.09.2023 - 12.12.2023
Number of ECTS credits allocated
20 op
Virtual portion
5 op
Mode of delivery
75 % Contact teaching, 25 % Distance learning
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 25
Degree programmes
- Bachelor's Degree Programme in Service Design (in Finnish), (2021, 2022, 2023)
Teachers
- Marjut Suokas
- Auli Haarnio
- Minna Ulmala
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
- Tiimityöskentelyä (Size: 0. Open UAS: 0.)
- Kenttä- ja tiimityöskentelyä (Size: 0. Open UAS: 0.)
Groups
-
MLTIPAL22K
Small groups
- Luennot
- Tiimityöskentelyä
- Kenttä- ja tiimityöskentelyä
Learning outcomes
Theme: Generating ideas
A student is able to
- utilize a user driven process in creation of new service ideas
- apply multicasting in creation of a user experience
- apply the principles of sustainability in service development
Theme: Creating a service concept
The student is able to
- utilize design process in creation of new service idea and in the development of a service concept
- model, test and present service ideas by prototyping
- evaluate an operability of a service concept and its ability to create value
Theme: Team working
The students are able to
- create contacts with working life representatives and advance working life based Service Design project
- develop their Service Design skills in a goal oriented way
Implementation and methods of teaching
The course follows a professional service design process, which allows student teams to solve the real client's problem in a user-oriented way.
Working in field in real life with stakeholders like employees and users, doing projects in collaboration with organizations, independent operation, working in a multidisciplinary team by utilizing digital tools, book discussions and familiarizing yourself with literature and utilizing the learning contract.
Participation in the course requires that the basics of service design/project development and other basic studies have been completed.
NOTE: During the implementation, LAB's working life cooperation is carried out, which requires the student to conclude a confidentiality and IPR transfer agreement.
Timing and attendance
Completing the course requires commitment to a common schedule and teamwork.
For the course, TimeEdit has been allocated 3 working days / week from 5 September to 12 December 2023.
The course has a pre-assignment: Before the start of the course, the student reads either the book Miettinen Satu: Palvelumuotoilu -Uusia menetelmiä käyttäjätiedon hankintaan ja hyödyntämiseen tai Tuulaniemi Juha: Palvelumuotoilu.
There is a compulsory attendance 80% of teaching and guidance sessions.
Learning material and recommended literature
Miettinen Satu: Palvelumuotoilu - uusia menetelmiä käyttäjätiedon hankintaan ja hyödyntämiseen,Teknologiainfo Teknova 2011. 2. painos
Tuulaniemi Juha: Palvelumuotoilu, Talentum 2011
Other literature and material is announced during the course.
Assessment scale
1-5
Enrollment
21.11.2022 - 08.01.2023
Timing
17.01.2023 - 19.05.2023
Number of ECTS credits allocated
20 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Degree programmes
- Bachelor's Degree Programme in Service Design (in Finnish), (2021, 2022, 2023)
Teachers
- Marjut Suokas
- Auli Haarnio
- Minna Ulmala
Scheduling groups
- Luennot (Size: 0. Open UAS: 0.)
- Tiimityöskentely (Size: 0. Open UAS: 0.)
Groups
-
MLTIPAL21S
Small groups
- Luennot 1
- Harjoitukset 1
Learning outcomes
Theme: Generating ideas
A student is able to
- utilize a user driven process in creation of new service ideas
- apply multicasting in creation of a user experience
- apply the principles of sustainability in service development
Theme: Creating a service concept
The student is able to
- utilize design process in creation of new service idea and in the development of a service concept
- model, test and present service ideas by prototyping
- evaluate an operability of a service concept and its ability to create value
Theme: Team working
The students are able to
- create contacts with working life representatives and advance working life based Service Design project
- develop their Service Design skills in a goal oriented way
Assessment scale
1-5
Enrollment
19.11.2021 - 09.01.2022
Timing
18.01.2022 - 19.05.2022
Number of ECTS credits allocated
20 op
RDI portion
15 op
Mode of delivery
Contact teaching
Unit
Institute of Design and Fine Arts (LAB)
Campus
Lahti Campus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Bachelor's Degree Programme in Service Design (in Finnish), (2021, 2022, 2023)
Teachers
- Milla Mäkinen
- Sara Ikävalko
- Auli Haarnio
- Minna Ulmala
Teacher in charge
Palvelumuotoilu MI_Opettaja_Palvelumuotoilu
Scheduling groups
- Z2 PalMuStudio (Size: 0. Open UAS: 0.)
Groups
-
MLTIKOP20S
-
MLTITO21H
-
MLTIPAL21K
-
MLABTO21H
Small groups
Learning outcomes
Theme: Generating ideas
A student is able to
- utilize a user driven process in creation of new service ideas
- apply multicasting in creation of a user experience
- apply the principles of sustainability in service development
Theme: Creating a service concept
The student is able to
- utilize design process in creation of new service idea and in the development of a service concept
- model, test and present service ideas by prototyping
- evaluate an operability of a service concept and its ability to create value
Theme: Team working
The students are able to
- create contacts with working life representatives and advance working life based Service Design project
- develop their Service Design skills in a goal oriented way
Assessment scale
1-5