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Service designLaajuus (5 cr)

Code: LA00BQ06

Credits

5 op

Teaching language

  • Finnish

Responsible person

Objective

A student is able to
- analyse, develop, innovate and optimize services by obtaining user information, modelling use experience and applying various Service Design methods
- choose appropriate methods and apply them in the development of different types of services
- manage a service design process

Enrollment

21.11.2022 - 08.01.2023

Timing

01.04.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Institute of Design and Fine Arts (LAB)

Campus

E-campus

Teaching languages
  • Finnish
Degree programmes
  • Complementary competence and optional courses in Social and Health Care
  • Complementary competence and optional courses in Business (in Finnish)
  • Complementary competence and optional courses in Technology
Teachers
  • Milla Mäkinen
Scheduling groups
  • Verkkoluento (Size: 0. Open UAS: 0.)
Groups
  • LABLTIYTO22H
Small groups
  • Verkkoluento 1

Learning outcomes

A student is able to
- analyse, develop, innovate and optimize services by obtaining user information, modelling use experience and applying various Service Design methods
- choose appropriate methods and apply them in the development of different types of services
- manage a service design process

Assessment scale

1-5

Enrollment

19.11.2021 - 09.01.2022

Timing

01.04.2022 - 27.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Institute of Design and Fine Arts (LAB)

Campus

Lahti Campus

Teaching languages
  • Finnish
Degree programmes
  • Complementary competence, Master's (in Finnish)
Teachers
  • Milla Mäkinen
Teacher in charge

Tero Leponiemi

Scheduling groups
  • YAMK Palvelumuotoilu (Size: 0. Open UAS: 0.)
Groups
  • LABLTIYTO21H
Small groups
  • YAMK Palvelumuotoilu

Learning outcomes

A student is able to
- analyse, develop, innovate and optimize services by obtaining user information, modelling use experience and applying various Service Design methods
- choose appropriate methods and apply them in the development of different types of services
- manage a service design process

Assessment scale

1-5