Study Guide

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work).

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business documents (specific to this course)
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter, etc.)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete a number of small written assignments, some of which may be graded Pass/Fail, others on a 0-5 scale. Completion of all assignments will contribute to the final course grade.

Assignments will include:
- Business transaction documents, such as inquiry, reply, request for quotation, etc.
- Other business documents, such as guest speaker invitation, memo, press release, etc.

More specific information on course assignments will be available once the course begins.

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online via Moodle. Welcome session on Zoom on week 3.Individual and teamwork. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

Welcome session on Zoom on week 3. After that, no scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and pair work. Independent study, guidance provided by the teacher on request during contact hours. Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

There are a total of four online meetings via Zoom for answering questions, individual guidance, and assignment instructions.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and teamwork. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.
Period 3 of spring semester 2024.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and online teamwork. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments. Some time for online teamwork must be arranged in small groups or pairs.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work).

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business letters
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter etc)
3. Information regarding delivery and payments in business transactions
4. Other business letters

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete six small written assignments, all of which will be graded on a 0-5 scale. The final course grade will be an average of the assignment grades.

Three compulsory assignments (letters graded together in sets of 2):
1. Inquiry letter + Reply letter
2. Quotation letter + Request for quotation letter
3. Complaint letter + Adjustment letter

Plus three assignments out of the following six options (letters graded individually, one grade per letter/document):
- Invoice
- Payment reminder
- Thank-you letter
- Guest speaker invitation
- Memo
- Press release

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Note: The course is full, no seats left.

For summer studies.
Online (100%) via Moodle. Individual work. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Alternative completion methods

Recognition of prior learning (RPL): The student must submit an application before or immediately after the start of the course. Neither a pathway student (nor an open UAS student) can apply for RPL.

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and teamwork. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle. Individual and teamwork. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

The course consists of writing several different kinds of texts related to buying/selling goods or marketing your company and its products/services. The work is done online via Moodle. The students will be able to study examples and supporting material as well as complete quizzes and other assignments in preparation to writing the texts.

Timing and attendance

No scheduled meetings. However, students must adhere to given deadlines.
The course takes place during the spring term of 2023.

Learning material and recommended literature

Provided in Moodle.

Exam retakes

Continuous evaluation, no exams.

Learning environment

100% online via Moodle

Student time use and work load

3 ECTS equals 81 hours of work. This includes studying the theory, doing practice quizzes, writing the course assignments and reading the feedback from the teacher.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including memos and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework.
This course suits students who are combining work and studies.

Assessment criteria

The course is evaluated on a scale of 5-1.

Assessment scale

1-5

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure. The text is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse, and skillfully delivered. The text has a clear and logical structure. The text is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional, and typically appropriate to context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

For Highway students.
Online (100%) via Moodle. Individual and teamwork. Independent study, guidance provided by the teacher on request (via email). Assignments to complete according to instructions and to hand in for the teacher to provide feedback and assessment. Self-evaluation.

Timing and attendance

No scheduled meetings, no contact classes either online or on campus. However, students must adhere to given deadlines for assignments.

Learning material and recommended literature

Provided by the teacher on Moodle. Online reading materials, exercises, assignments, and a test

Exam retakes

Students who fail the course will need to complete the course requirements within one year (12 months) from the end of the course period. Consult the teacher to agree on retakes of failed assignments and upgrading exams.

Learning environment

Online (100%) via Moodle. Email for communication between the students and the teacher.

Student time use and work load

The approximate student workload is 80 hours during the course, divided evenly over the course.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including newsletters and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework. Students who have successfully completed other business writing or correspondence courses in English are not recommended to take this course.

Assessment criteria

Students are to complete the assignments according to the given timetable, pass a test, and write a self-evaluation essay at the end of the course. The teacher assesses the students' performance individually on a scale of 5-0 (certain assignments Pass/Fail). Failed/grade 0 assignments and a failed test can be retaken twice. If the student completes the course (grade 4-1) but wishes to upgrade, one attempt is allowed. Consult the teacher about retakes and upgrade exams.

Assessment scale

1-5

Failed (0)

The student does not complete the tasks, or the student's writing skills do not meet the grade 1 criteria.

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. Much of the text lacks logic and cohesive elements. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to the context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure and is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to the context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse and skillfully delivered. The text has a clear and logical structure and is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional and typically appropriate to the context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work).

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business letters
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter etc)
3. Information regarding delivery and payments in business transactions
4. Other business letters (outside of business transactions)

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

The teacher will have an autumn break from Monday 24.10 - Sunday 6.11. Assignments and coursework will be arranged around these dates but there may be a small delay in students receiving feedback and grades for assignments due during this time.

Assessment criteria

Students will complete six small written assignments, all of which will be graded on a 0-5 scale. The final course grade will be an average of the assignment grades.

Three compulsory assignments (letters graded together in sets of 2):
1. Inquiry letter + Reply letter
2. Quotation letter + Request for quotation letter
3. Complaint letter + Adjustment letter

Plus three assignments out of the following six options (letters graded individually, one grade per letter/document):
- Invoice
- Payment reminder
- Thank-you letter
- Guest speaker invitation
- Memo
- Press release

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

The course consists of writing several different kinds of texts related to buying/selling goods or marketing your company and its products/services. The work is done online via Moodle. The students will be able to study examples and supporting material as well as complete quizzes and other assignments in preparation to writing the texts.

Timing and attendance

No scheduled meetings. However, students must adhere to given deadlines.
The course takes place during the autumn term of 2022.

Learning material and recommended literature

Provided in Moodle.

Exam retakes

Continuous evaluation, no exams.

Learning environment

100% online via Moodle

Student time use and work load

3 ECTS equals 81 hours of work. This includes studying the theory, doing practice quizzes, writing the course assignments and reading the feedback from the teacher.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including memos and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework.
This course suits students who are combining work and studies.

Assessment criteria

The course is evaluated on a scale of 5-1.

Assessment scale

1-5

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure. The text is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse, and skillfully delivered. The text has a clear and logical structure. The text is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional, and typically appropriate to context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

This is an online course taught through Moodle. There are no regular lessons for this course and all work is completed by students independently.

Timing and attendance

This is a self-guided course. All work is delivered through Moodle and guidance is provided on the work to be completed every week.

Assignment deadlines are provided in Moodle and students are expected to return assignments by the given deadlines. Grading penalties will apply for late submissions.

Learning material and recommended literature

All materials provided by the teacher through Moodle.

Learning environment

The course will be delivered entirely through Moodle.

Student time use and work load

Equivalent to 3 credits (about 80 hours of work).

Contents

Course objective:
Students are able to produce effective business documents using appropriate genres and styles. They can use standard business document templates and apply the terminology used in most common business documents.

Course contents:
1. Formal language for writing business letters
2. Common business transaction documents (e.g, inquiry letter, reply letter, quotation letter etc)
3. Information regarding delivery and payments in business transactions

Additional information for students: previous knowledge etc.

It is expected students can communicate in English at B2 level (CEFR).

Assessment criteria

Students will complete three written assignments, all of which will be graded on a 0-5 scale:
1. Inquiry Letter + Reply Letter
2. Quotation Letter + Request for Quotation Letter
3. Complaint Letter + Adjustment Letter

The final course grade will be an average of the assignment grades.

Assessment scale

1-5

Failed (0)

The student cannot convey intended messages.

Assessment criteria: level 1 (assessment scale 1–5)

Written communication consists of simple expressions and there are plentiful mistakes. The language is clumsy, but the message is delivered. Transitions are not smooth. Much of the text lacks logic, and is not in keeping with the stylistic conventions of the genre. The topic is handled briefly and one-sidedly. The text does not meet all the task requirements.

Assessment criteria: level 3 (assessment scale 1–5)

Written communication is quite fluent, clear and mostly correct. The structures and professional vocabulary are adequate to deliver the message. The text has a reasonably logical structure. Transitions are mostly smooth. Minor mistakes occur concerning the genre and/or style. The topic is handled in the usual way, meeting the task requirements.

Assessment criteria: level 5 (assessment scale 1–5)

Written communication is very fluent and versatile. The student uses varied structures and extensive professional vocabulary, making occasional mistakes only in the most complex structures. The text has a very clear and logical structure. Sentences are linked by transitions and the text flows smoothly. The student can deliver the message effortlessly in the appropriate, genre-specific style. The handling of the topic is diverse and skillful, meeting all the task requirements.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle, the course is completed independently.

Timing and attendance

No scheduled meetings. However, students must adhere to given deadlines.

Learning material and recommended literature

Provided in Moodle.

Exam retakes

Continuous evaluation, no exams.

Learning environment

Online (100%) via Moodle.

Student time use and work load

Student workload is app. 80 hours.

Contents

• terminology of sales and purchases, typical phrases
• import and export document models and their use
• internal and external business communication including memos and press releases
• appropriate genres and styles in business communication.

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework.
This course suits students who are combining work and studies.

Assessment criteria

The course is evaluated on a scale of 5-1.

Assessment scale

1-5

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

All the work is to be done independently and 100% online via Moodle.

Timing and attendance

No scheduled meetings. However, students must adhere to given deadlines.
The course takes place during the spring term of 2022

Learning material and recommended literature

Provided in Moodle.

Exam retakes

Continuous evaluation, no exams.

Learning environment

100% online via Moodle

Student time use and work load

3 ECTS equals 81 hours of work. This includes studying the theory, doing practice quizzes, writing the course assignments and reading the feedback from the teacher.

Contents

- appropriate genres and styles in business communication
- terminology of sales and purchases, typical phrases
- import and export document models and their use
- internal and external business communication including memos and press releases

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework.
This course suits students who are combining work and studies.

Assessment criteria

The course is evaluated on a scale of 5-1.

Assessment scale

1-5

Assessment criteria: level 1 (assessment scale 1–5)

The student has met the assignment requirements minimally. Work displays vaguely consistent and appropriate register. Content is vaguely effective and diverse. The text is not in keeping with style-specific conventions. The student constructs minimally understandable sentences. Grammatical irregularities occur often. Vocabulary is minimally appropriate to context.

Assessment criteria: level 3 (assessment scale 1–5)

The student has met the assignment requirements adequately. Work displays somewhat consistent and appropriate register. Content is somewhat effective and diverse. The text has a reasonably logical structure. The text is rather cohesive. Minor mistakes occur in style. The student mostly constructs sentences well. Grammatical irregularities occur. Vocabulary is adequately professional and mostly appropriate to context.

Assessment criteria: level 5 (assessment scale 1–5)

The student has met the assignment requirements fully. Work displays consistent and appropriate register. Content is effective, diverse, and skillfully delivered. The text has a clear and logical structure. The text is cohesive, fluent, and versatile. The student uses varied structures although occasional grammatical irregularities may occur. Vocabulary is varied and professional, and typically appropriate to context.

Learning outcomes

Proficiency level: B2

The student is able to:
- interpret business transaction documents
- use field-specific business terminology and style of writing
- prepare clear and accurate business messages in correct English
- prepare explicit and effective texts for use within and outside the organization, and to meet the communicative needs.

Implementation and methods of teaching

Online (100%) via Moodle, the course is completed independently.

Timing and attendance

No scheduled meetings. However, students must adhere to given deadlines.

Learning material and recommended literature

Provided in Moodle.

Exam retakes

Continuous evaluation, no exams.

Learning environment

Online (100%) via Moodle.

Student time use and work load

Student workload is app. 80 hours.

Contents

• terminology of sales and purchases, typical phrases
• import and export document models and their use
• internal and external business communication including memos and press releases
• appropriate genres and styles in business communication.

Additional information for students: previous knowledge etc.

The course is taught at a B2 level according to the Common European Framework.
This course suits students who are combining work and studies.

Assessment criteria

The course is evaluated on a scale of 5-1.

Assessment scale

1-5